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Information Technology Project Management,9780760011805
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Information Technology Project Management

by
Edition:
1st
ISBN13:

9780760011805

ISBN10:
076001180X
Format:
Paperback
Pub. Date:
9/7/1999
Publisher(s):
Course Technology

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Summary

Information Technology Project Management, Fifth Edition weaves theory and practice together, presenting a comprehensive, integrated view of the many concepts, skills, tools, and techniques involved in information technology project management. With the strong pedagogical features and straightforward approach that made previous editions popular, this revised edition continues to address the critical skills needed for success in the ever-expanding field of project management, which has grown in its impact on an increasing number of professions, most notably information technology. This text and its companion Web site will prove valuable information to anyone entering the corporate world, as government and industry leaders place an increasingly high value on effective project managers and project teams.

Author Biography

Kathy Schwalbe is an associate professor at Augsburg College in Minneapolis

Table of Contents

Introduction to Project Management
1(20)
Introduction
2(2)
What is a Project?
4(3)
What is Project Management?
7(3)
How Project Management Relates to Other Disciplines
10(1)
History of Project Management
11(3)
The Project Management Profession
14(7)
The Project Management Context and Processes
21(28)
A Systems View of Project Management
22(3)
Project Phases and the Project Life Cycle
25(5)
Understanding Organizations
30(6)
Suggested Skills for a Project Manager
36(2)
Project Management Process Groups
38(11)
Project Integration Management
49(26)
What is Project Integration Management?
50(3)
Project Plan Development
53(5)
Project Plan Execution
58(4)
Overall Change Control
62(5)
Need for Top Management Commitment
67(8)
Project Scope Management
75(34)
What Is Project Scope Management?
76(1)
Project Initiation: Strategic Planning and Project Selection
77(13)
Scope Planning and the Scope Statement
90(1)
Scope Definition and the Work Breakdown Structure
91(7)
Scope Verification and Scope Change Control
98(11)
Project Time Management
109(32)
Importance of Project Schedules
110(2)
Where Do Schedules Come From? Defining Activities
112(1)
Activity Sequencing
113(4)
Activity Duration Estimating
117(1)
Schedule Development
118(10)
Controlling Changes to the Project Schedule
128(3)
Using Software to Assist in Time Management
131(1)
Words of Caution on Using Project Management Software
132(9)
Project Cost Management
141(33)
The Importance of Project Cost Management
142(2)
Basic Principles of Cost Management
144(4)
Resource Planning
148(1)
Cost Estimating
149(8)
Cost Budgeting
157(2)
Cost Control
159(8)
Using Software to Assist in Cost Management
167(7)
Project Quality Management
174(34)
Quality of Information Technology Projects
175(3)
What Is Project Quality Management?
178(1)
Modern Quality Management
179(4)
Quality Planning
183(3)
Quality Assurance
186(1)
Quality Control
186(1)
Tools and Techniques for Quality Control
187(9)
Improving Information Technology Project Quality
196(12)
Project Human Resource Management
208(33)
The Importance of Human Resource Management
209(2)
What is Project Human Resource Management?
211(1)
Keys to Managing People
211(8)
Organizational Planning
219(6)
Issues in Project Staff Acquisition and Team Development
225(8)
Using Software to Assist in Human Resource Management
233(8)
Project Communications Management
241(31)
The Importance of Project Communications Management
242(2)
Communications Planning
244(3)
Information Distribution
247(4)
Performance Reporting
251(1)
Administrative Closure
252(1)
Suggestions for Improving Project Communications
253(11)
Using Software to Assist in Project Communications
264(8)
Project Risk Management
272(27)
The Importance of Project Risk Management
273(3)
Common Sources of Risk on Information Technology Projects
276(3)
Risk Identification
279(1)
Risk Quantification
280(6)
Risk Response Development
286(2)
Risk Response Control
288(1)
Top 10 Risk Item Tracking
288(2)
Using Software to Assist in Project Risk Management
290(2)
Results of Good Project Risk Management
292(7)
Project Procurement Management
299(24)
Importance of Project Procurement Management
300(2)
Procurement Planning
302(8)
Solicitation Planning
310(2)
Solicitation
312(1)
Source Selection
313(2)
Contract Administration
315(1)
Contract Close-out
316(7)
Initiating
323(18)
What Is Involved in Project Initiation?
324(1)
Background on Northwest Airlines
325(1)
Background on ResNet
326(3)
Selecting the Project Manager
329(1)
Preparing Business Justification for the Projects
330(5)
Developing the Project Charter
335(1)
Actions of the Project Manager and Senior Management in Project Initiation
336(5)
Planning
341(22)
What Is Involved in Project Planning
342(3)
Developing the Project Plans
345(2)
Determining Project Scope and Schedules
347(6)
ResNet Cost Estimates
353(3)
Human Resources and Communications Planning
356(2)
Quality, Risk, and Procurement Planning
358(5)
Executing
363(16)
What Is Involved in Executing Projects?
364(1)
Providing Project Leadership
365(1)
Developing the Core Team
366(1)
Verifying Project Scope
367(1)
Assuring Quality
367(2)
Disseminating Information
369(2)
Procuring Necessary Resources
371(1)
Training Users to Develop Code
372(7)
Controlling
379(14)
What Is Involved in Controlling Projects?
380(1)
Schedule Control
381(2)
Scope Change Control
383(1)
Quality Control
384(2)
Performance and Status Reporting
386(2)
Managing Resistance to Change
388(5)
Closing
393(12)
What Is Involved in Closing Projects?
394(1)
Administrative Closure
395(1)
ResNet Audit
396(2)
ResNet Final Recognition Party and Personnel Transition
398(1)
Lessons Learned
399(1)
What Is Next for ResNet?
400(5)
Appendix A: A Guide to Using Microsoft Project 98 405(63)
Introduction
405(1)
Overview of Microsoft Project 98
406(6)
Project Scope Management
412(5)
Project Time Management
417(16)
Project Cost Management
433(11)
Project Human Resource Management
444(6)
Project Communications Management
450(8)
Exercises
458(10)
Appendix B: Advice for the PMP Exam 468(1)
What is PMP Certification?
468(1)
What Are the Requirements for Earning and Maintaining PMP Certification
469(1)
What Is the Structure and Content of the PMP Certification Exam?
470(1)
How Should You Prepare for the PMP Exam?
471(1)
Ten Tips for Taking the PMP Exam
471(2)
Sample Questions
473(2)
Final Advice on PMP Certification and Project Management in General
475
Glossary 469


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