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Table of Contents
CHAPTER 2 Conceptualizing And Initializing The IT Project 30
CHAPTER 3 The Project Infrastructure 76
CHAPTER 4 The Human Side Of Project Management 103
CHAPTER 5 Defining And Managing Project And Product Scope 136
CHAPTER 6 The Work Breakdown Structure And Project Estimation 157
CHAPTER 7 The Project Schedule And Budget 197
CHAPTER 8 Managing Project Risk 253
CHAPTER 9 Project Communicaton, Tracking, And Reporting 287
CHAPTER 10 IT Project Quality Management 324
CHAPTER 11 Managing Organizational Change, Resistance,
And Conflict 360
CHAPTER 12 Project Procurement Management And Outsourcing 386
CHAPTER 13 Leadership And Ethics 403
CHAPTER 14 Project Implementation, Closure, And Evaluation 426
APPENDIX: An Introduction To Function Point Analysis 447