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9780471652939

Information Technology : Strategic Decision-Making for Managers

by
  • ISBN13:

    9780471652939

  • ISBN10:

    0471652938

  • Edition: 1
  • Format: Hardcover
  • Copyright: 2004-09-01
  • Publisher: WILEY

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Summary

Take an active role in managing technology! From new business models to new types of business, information technology has become a key driver of business and an essential component of corporate strategy. But simply acquiring technology is not enough; organizations must manage IT effectively to gain the competitive advantage. Henry Lucas's Information Technology: Strategic Decision Making for Managers focuses on the key knowledge and skills you need to take an active role in managing technology and obtain the maximum benefits from investing in IT. Offering streamlined, up-to-date coverage, the text is ideally suited for MBA students or anyone who wants to learn more about how to gain the competitive advantage by successfully managing IT. Features * Focuses on managerial issues: This text explores the many real technology issues confronting today's managers, such as what to do with legacy systems, when to outsource, and how to choose a source of processing and services. * Shows how to evaluate IT investments: Two full chapters cover the value of information technology and how to evaluate IT project proposals using both net present value and real options approaches. * Balances technical and managerial coverage: This balance helps you understand how diverse companies have developed their IT architectures and environments. * Explains the various applications of technology: Concrete examples illustrate major IT applications, such as ecommerce, ERP, CRM, decision and intelligent systems, and knowledge management.

Table of Contents

Preface
Technology Transforms the Organization
A Dynamic Model of IT Strategy in a Netcentric Economy
New Business Models
Organizational Transformation with IT
Globalization and IT in International Business
Assessing the Value of Investing in IT: The Productivity Paradox
Making the IT Investment Decision
Choosing Technology
Implementing IT
Structuring and Managing The IT Function
Management Control of Information Technology
The Legacy Environment
The First Component: Computer Systems
The Second Component: The Database
The Third Component: Powerful Networks
Electronic Commerce: Changing How Business Is Done
Business Process: Examples from ERP and CRM
Decision and Intelligent Systems
Knowledge Management: Benefiting from Core Competencies
Technology Haves and Have Nots: The Digital Divide in the US and the World
Ethical Issues and a Look Ahead
Bibliography
Index
Table of Contents provided by Publisher. All Rights Reserved.

Supplemental Materials

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The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

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