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The eBook copy of this book is not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.
Integrating Quality and Strategy in Health Care Organizations equips current and future healthcare executives with a more actionable knowledgebase of clinical and service quality, by incorporating quality concepts into what we call the "performance-driven planning" process. Readers of this book will be better able to assess and measure quality efforts in their own organization, as part of a comprehensive strategic management process which balances quality with other aspects of organizational performance. Written by authors with significant medical and administrative experience in healthcare, this book will serve as a useful guide for both new and experienced healthcare administrators seeking to improve their quality outcomes while balancing other performance goals.