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Table of Contents
|Before You Start: Ethics and Multicultural Competence|
|Section I: INTRODUCTION|
|1. Toward Intentional Interviewing and Counseling|
|2. Attending Behavior: Basic to Communication|
|SECTION II: HEARING CLIENT STORIES: HOW TO ORGANIZE AN INTERVIEW|
|3. Questions: Opening Communication|
|4. Observation Skills|
|5. Encouraging, Paraphrasing, and Summarizing: Hearing the Client Accurately|
|6. Observing and Reflecting Feelings: Fundamental to Client Experiencing|
|7. How to Conduct a Complete Interview|
|Section III: HELPING CLIENTS GENERATE NEW STORIES THAT LEAD TO ACTION: INFLUENCING SKILLS AND STRATEGIES|
|8. The Skills of Confrontation: Supporting While Challenging|
|9. Focusing the Interview: Exploring the Story from Multiple Perspectives|
|10. Eliciting and Reflecting Meaning: Helping Clients Explore Values and Beliefs|
|11. Influencing Skills: Six Strategies for Change|
|Section IV: SKILL INTEGRATION|
|12. Skill Integration: Putting it All Together|
|13. Integrating Microskills with Theory: Sequencing Skills and Interview Stages|
|14. Determining Personal Style and Future Theoretical/Practical Integration|