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Designed to help students understand communication processes in relationships and develop specific skills needed to create and maintain healthy ones, Inter-Act: Interpersonal Communication Concepts, Skills, and Contexts, Twelfth Edition, retains the features that have made this book sosuccessful: a theory driven skills-based focus, an accessible tone and presentation, and a multitude of useful pedagogical tools. Lively and well-written, Inter-Act features numerous activities that enable students to relate their everyday experiences to their studies in communication. It also clearly illustrates how cultural, racial, and gender differences--as well as electronically mediated messages--alter what we should doto communicate effectively. With a strong focus on the importance of ethics, this leading text encourages students to develop their analytical abilities as they think critically about key concepts in interpersonal communication. Supplements: * Instructor's Manual (available in paperback and CD-ROM) includes an extensive Test Bank and suggested class activities.* Student Success Manual features study tips, chapter outlines and summaries, review questions, key terms, and critical thinking exercises.* Companion Website offers a wealth of resources for both students and instructors, including online self-testing and other study aids, links to a variety of communication-related websites, and "Now Playing" reviews of recent films.
Kathleen S. Verderber is Emerita Associate Professor of Management at Northern Kentucky University.
Rudolph F. Verderber is Emeritus Distinguished Teaching Professor of Communication at the University of Cincinnati.
Cynthia Berryman-Fink is Professor of Communication at the University of Cincinnati.
Table of Contents
|Each Chapter ends with a Summary and Chapter Resources.|
|An Orientation To Interpersonal Communication|
|Definition of Interpersonal Communication|
|Functions of Interpersonal Communication|
|Components of Interpersonal Communication|
|Principles of Interpersonal Communication|
|Ethics and Interpersonal Communication|
|Diversity and Interpersonal Communication|
|Increasing Interpersonal Communication Competence|
|Forming And Using Social Perceptions|
|The Perception Process|
|Self-Perceptions: Self-Concept and Self-Esteem|
|The Effects of Self Perception on Communication|
|Presenting Self to Others: The Social Construction of Self|
|Perception of Others|
|Improving the Accuracy of Your Social Perception|
|Communicating In Relationships: Basic Concepts|
|Types of Relationships|
|Characteristics of Relationship Stages and Life Cycles|
|Understanding Relational Dialectics|
|Turning Points in Relationships|
|Theoretical Perspectives on Relationships|
|The Nature and Characteristics of Language|
|Improving Your Language Skills|
|The Effects of Technology on Verbal Communication|
|Communicating Through Nonverbal Behaviors|
|Characteristics and Functions of Nonverbal Communication|
|Types of Nonverbal Communication|
|Cultural and Gender Variations in Nonverbal Communication|
|Improving Nonverbal Communication Skills|
|Communication Across Cultures|
|Culture, Culture Shock, and Intercultural Communication|
|Identifying Cultural Similarities and Differences|
|Dominant Cultures and Co-Cultures|
|Barriers to Effective Intercultural Communication|
|Intercultural Communication Competence|
|Holding Effective Conversations|
|Definition, Structure, and Types of Conversations|
|Characteristics of Conversations|
|Rules of Conversations and the Cooperative Principle|
|Guidelines for Effective Conversationalists|
|Conversations Via Technology|
|Cultural Variations in Conversations|
|Definition of Listening|
|Types of Listening|
|Listening in Cyberspace|
|Empathizing With And Supporting Others|
|Characteristics of Effective and Ineffective Supporting|
|Supportive Interaction Phases|
|Supportive Message Skills|
|Supporting in Cyberspace|
|Gender and Cultural Similarities and Differences in Supporting|
|Managing Personal Information: Disclosure And Privacy|
|The Disclosure-Privacy Dialectic|
|Communication Privacy Management Theory|
|Effects of Disclosure and Privacy on Relationships|
|Effects of Technology on Privacy Boundaries|
|Self-Disclosure and Privacy Management Skills|
|Giving Personal Feedback|
|Asking for Personal Feedback|
|Using Interpersonal Influence Ethically|
|Types of Interpersonal Conflict|
|Styles of Managing Interpersonal Conflict|
|Destructive Behaviors in Conflicts|
|Productive Conflict Management Skills|
|Communicating In Intimate Relationships: Close Friends, Life Partners, And Families|
|Definition and Characteristics of Intimate Relationships|
|Long-Term Relationships, Marriages, and Other Life Partnerships|
|Problems Associated with Intimacy|
|Communicating In The Workplace|
|The Hiring Process|
|Manager and Co-Worker Relationship on the Job|
|Communicating in a Diverse Workplace|
|Table of Contents provided by Publisher. All Rights Reserved.|