CART

(0) items

Intercultural Business Communication,9780132127905
This item qualifies for
FREE SHIPPING!

FREE SHIPPING OVER $59!

Your order must be $59 or more, you must select US Postal Service Shipping as your shipping preference, and the "Group my items into as few shipments as possible" option when you place your order.

Bulk sales, PO's, Marketplace Items, eBooks, Apparel, and DVDs not included.

Intercultural Business Communication

by ;
Edition:
5th
ISBN13:

9780132127905

ISBN10:
0132127903
Format:
Paperback
Pub. Date:
1/11/2010
Publisher(s):
Prentice Hall

Related Products


  • Intercultural Business Communication
    Intercultural Business Communication
  • Intercultural Business Communication
    Intercultural Business Communication
  • Intercultural Business Communication
    Intercultural Business Communication
  • Intercultural Business Communication
    Intercultural Business Communication





Summary

This book prepares today's business people to compete and manage domestic and international diversity in an increasingly multinational business arena. The Nature of Intercultural Communication; Universal Systems; Contrasting Cultural Values; Cultural Shock; Language; Oral and Nonverbal Communication Patterns; Written Communication; Global Etiquette; Business and Social Customs; Intercultural Negotiation Process; Intercultural Negotiation Components; Laws Affecting International Business and Travel A good reference work for anyone who works internationally.

Author Biography

Lillian H. Chaney  is a Professor of Management Emeritus at The University of Memphis. She received both the M.S. and the Ed.D. from the University of Tennessee. She is coauthor of textbooks on business communication and office management and has published numerous articles on these topics in professional journals. She has teaching experience at a South American university and has conducted training programs on communication, corporate etiquette, and business ethics for international companies, educational institutions, and government agencies. Dr. Chaney is coauthor, with Jeanette S. Martin, of Global Business Etiquette (Praeger, 2006), The Essential Guide to Business Etiquette (Praeger, 2007), and Passport to Success (Praeger, 2009).

Jeanette S. Martin is a Professor at the University of Mississippi. She received her B.A. from Michigan State University, M.B.A. from the University of Chicago, and her Ed.D. from The University of Memphis. In addition to her extensive travel experiences, she has considerable corporate experience in both U.S. multinational corporations and foreign multinational corporations. Dr. Martin has published several articles involving intercultural business communication, education, and management information systems. Dr. Martin is coauthor, with Lillian H. Chaney, of Global Business Etiquette (Praeger, 2006), The Essential Guide to Business Etiquette (Praeger, 2007), and Passport to Success (Praeger, 2009).

Table of Contents

Chapter 1: The Nature of Intercultural Communication    
Chapter 2: Universal Systems    
Chapter 3: Contrasting Cultural Values    
Chapter 4: Cultural Shock    
Chapter 5: Language    
Chapter 6  Oral and Nonverbal Communication Patterns    
Chapter 7: Written Communication
Chapter 8: Global Etiquette    
Chapter 9: Business and Social Customs    
Chapter 10: Intercultural Negotiation Process    
Chapter 11: Intercultural Negotiation Components    
Chapter 12: Laws Affecting International Business and Travel



Please wait while the item is added to your cart...