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Intercultural Communication : A Contextual Approach,9780618218547
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Intercultural Communication : A Contextual Approach

by Unknown
Edition:
2nd
ISBN13:

9780618218547

ISBN10:
0618218548
Format:
Paperback
Pub. Date:
11/1/2002
Publisher(s):
Cengage Learning
List Price: $67.15
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Table of Contents

Preface xiii
The Necessity of Intercultural Communication
1(35)
The Need for Intercultural Communication
2(6)
The Benefits of Intercultural Communication
3(2)
Diversity in the United States
5(2)
Human Communication
7(1)
The Nature of Human Communication
8(7)
Dimension 1: Process
8(2)
Dimension 2: Dynamic
10(1)
Dimension 3: Interactive/Transactive
10(1)
Dimension 4: Symbolic
10(2)
Dimension 5: Intentional
12(1)
Dimension 6: Contextual
12(1)
Dimension 7: Ubiquitous
13(1)
Dimension 8: Cultural
13(2)
Human Communication Apprehension
15(2)
The Nature of Culture
17(4)
Culture as an Accumulated Pattern of Values, Beliefs, and Behaviors
18(1)
Culture as an Identifiable Group of People with a Common History
19(1)
Culture as a Verbal and Nonverbal Symbol System
20(1)
Microcultural Groups
21(1)
A Contextual Model of Intercultural Communication
21(7)
Intercultural Communication and Uncertainty
24(1)
Intercultural Communication Apprehension
25(3)
Fundamental Assumptions About Intercultural Communication
28(8)
Chapter Summary
32(1)
Glossary of Terms
32(1)
References
33(3)
The Cultural Context
36(42)
Individualism/Collectivism
38(10)
Consequences of Individualism/Collectivism
42(1)
Hofstede's Cultural Preferences
43(1)
Vertical and Horizontal Individualism and Collectivism
43(5)
High-Context/Low-Context Communication
48(4)
Characteristics of High-Context and Low-Context Cultures
48(1)
Communication Consequences of High-Context and Low-Context Cultural Orientations
49(3)
Value Orientations
52(13)
Hsu's Postulates of Basic American Values
54(1)
The Chinese Value Survey
54(2)
Schwartz's Universal Values
56(3)
Kluckhohn and Strodtbeck's Value Orientations
59(6)
Power Distance
65(5)
Hofstede's Power Distance Index
66(4)
Uncertainty Avoidance
70(8)
Hofstede's Uncertainty Avoidance Index
71(3)
Chapter Summary
74(1)
Glossary of Terms
75(1)
References
75(3)
The Microcultural Context
78(31)
Microcultural Group Status
80(2)
Muted Microcultural Groups
82(1)
Microcultures in the United States
83(2)
Hispanics/Latinos
85(4)
Cultural Values of Hispanics
86(1)
Spanglish: A Language of Hispanic Americans
87(1)
Stereotypes of Hispanics
88(1)
African Americans
89(6)
Black English, Dialect, and Ebonics
90(2)
The Dozens
92(2)
The Origins of Black Language
94(1)
The Amish
95(4)
An Isolated Microculture
95(2)
Verbal Communication Among the Amish
97(1)
Nonverbal Communication Among the Amish
97(2)
The Hmong
99(10)
Role Relationships and Marriage
101(1)
Communication Patterns Among the Hmong
102(2)
Chapter Summary
104(1)
Glossary of Terms
104(1)
References
105(4)
The Environmental Context
109(32)
Environments and Information Load
111(1)
Culture and the Natural Environment
112(4)
World Views of the Natural Environment
114(1)
Culture and Natural Disasters
115(1)
The Built Environment
116(3)
Cross-Cultural Comparisons of Housing
119(6)
Japanese Housing
119(2)
American Navajo Housing
121(2)
Housing of the Marakwet of Kenya
123(2)
Privacy
125(6)
Perceptions of Privacy in the United States
126(4)
Cross-Cultural Variations on Privacy
130(1)
Time
131(10)
Consequences of Monochronic and Polychronic Orientations
133(4)
Chapter Summary
137(1)
Glossary of Terms
137(1)
References
138(3)
The Perceptual Context
141(36)
Culture and Cognition
143(1)
A Model of Human Information Processing
143(11)
Stage 1: Input
143(5)
Stage 2: Storage
148(2)
Stage 3: Retrieval
150(4)
Categorization and Mental Economy
154(2)
Stereotyping
156(11)
Racial and Ethnic Stereotypes
157(10)
Ethnocentrism
167(10)
Ethnocentrism and Intercultural Communication
170(1)
Ethnocentrism and Racism
170(2)
Chapter Summary
172(1)
Glossary of Terms
172(1)
References
173(4)
The Sociorelational Context
177(28)
Dimensions of Group Variability
178(4)
Membership and Nonmembership Groups
179(1)
In-Groups and Out-Groups
179(2)
Reference Groups
181(1)
Role Relationships, Role Differentiation, and Social Stratification
182(6)
Role Relationships
183(2)
Role Differentiation and Social Stratification
185(3)
Family Groups
188(4)
Sex and Gender Groups
192(6)
Gender Stereotypes
196(2)
Sex and Gender Roles Across Cultures
198(7)
Morocco
198(1)
Japan
198(2)
India
200(1)
Chapter Summary
201(1)
Glossary of Terms
201(1)
References
202(3)
The Verbal Code: Human Language
205(29)
The Relationship Between Language and Culture
206(2)
The Sapir-Whorf Hypothesis
206(2)
The Structure of Human Language
208(9)
Sounds and Symbols
208(2)
Syntax and Universal Grammar
210(5)
Universals of Language
215(1)
Generative Grammar
215(2)
Elaborated and Restricted Codes
217(1)
Cross-Cultural Communication Styles
218(9)
Direct and Indirect Styles
219(2)
Elaborate, Exacting, and Succinct Styles
221(1)
Personal and Contextual Styles
222(3)
Instrumental and Affective Styles
225(2)
Language and Ethnic Identity
227(7)
Chapter Summary
230(1)
Glossary of Terms
230(2)
References
232(2)
Nonverbal Language
234(40)
Definitions of Nonverbal Communication
235(2)
The Relationship Between Verbal and Nonverbal Codes
237(1)
Formal Versus Informal Code Systems
237(1)
Channels of Nonverbal Communication
238(25)
Kinesics
238(9)
Paralanguage
247(3)
Proxemics
250(1)
Haptics
251(2)
Olfactics
253(4)
Physical Appearance and Dress
257(5)
Chronemics
262(1)
Nonverbal Expectancy Violations Theory
263(11)
Cultural Contexts and Nonverbal Expectancies
266(3)
Chapter Summary
269(1)
Glossary of Terms
269(1)
References
270(4)
Developing Intercultural Relationships
274(35)
Communication and Uncertainty
276(8)
Uncertainty Reduction and Intercultural Communication Apprehension
280(4)
Assessing Sociocommunicative Orientation/Style
284(1)
Empathy and Similarity in Relationship Development
284(2)
Empathy
286(3)
Similarity
289(1)
Perceptions of Relational Intimacy Across Cultures
290(4)
Eastern and Western Cultures and Relationships
292(2)
Marital Relationships
294(15)
Intercultural and Interracial Marriages
294(2)
Mate Selection Across Cultures
296(5)
Arranged Marriages
301(1)
Marital Dissolution and Divorce Across Cultures
302(2)
Chapter Summary
304(1)
Glossary of Terms
305(1)
References
305(4)
Intercultural Communication in Organizations
309(30)
Intercultural Management
310(12)
Cultural Context
313(2)
Environmental Context
315(1)
Perceptual Context
316(1)
Sociorelational Context
317(1)
Verbal and Nonverbal Codes
318(4)
Intercultural Relations
322(1)
Management Practices Across Cultures
322(11)
Japanese Management Practices
323(5)
German Management Practices
328(3)
Management Practices in Mexico
331(2)
Conflict in Organizations
333(6)
Chapter Summary
335(1)
Glossary of Terms
335(1)
References
336(3)
Acculturation and Culture Shock
339(25)
Acculturation
340(12)
Acculturative Stress
341(1)
A Model of Acculturation
342(2)
Modes of Acculturation
344(3)
Acculturation in the United States
347(5)
Culture Shock
352(12)
``W Curve'' Models of Reentry Culture Shock
357(1)
Strategies for Managing Culture Shock
358(1)
Assessing Culture Shock
358(3)
Chapter Summary
361(1)
Glossary of Terms
362(1)
References
362(2)
Intercultural Competence
364(15)
Intercultural Competence
365(14)
A Model of Intercultural Competence
366(1)
The Knowledge Component
367(3)
The Affective Component
370(1)
The Psychomotor Component
370(2)
Situational Features
372(1)
Intercultural Training Programs
373(3)
Chapter Summary
376(1)
Glossary of Terms
376(1)
References
377(2)
Author/Name Index 379(10)
Subject Index 389


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