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Intercultural Competence : Interpersonal Communication Across Cultures,9780205453528

Intercultural Competence : Interpersonal Communication Across Cultures

by ;
Edition:
5th
ISBN13:

9780205453528

ISBN10:
020545352X
Format:
Paperback
Pub. Date:
5/25/2005
Publisher(s):
Pearson
List Price: $134.80

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Summary

Striking a unique balance between skills and theory, "Intercultural Competence provides students with the background and confidence to succeed in today's multicultural environment. Blending both the practical and the theoretical, the concrete and the abstract, this textbook is both enjoyable to read and thoroughly researched. By clearly explaining different theories and the significance of cultural patterns and having students practice what they learn via examples in the book, "Intercultural Competence better prepares students to interact in intercultural relationships. New to the Fifth Edition Approximately half of the " Culture Connections" boxes are new to this edition and provide students the opportunity to 'feel' some aspect of intercultural competence. impact of new information technologies on intercultural communication has been expanded in the new edition. Each of the pedagogical features in the text has been revised and updated to help students learn important interculturalcommunication concepts effectively. Nearly half of the photographs are new to this edition. Each photo has been selected and placed to highlight more clearly the concepts and issues being illustrated. Praise for "Intercultural Competence "Because Lustig and Koester both provide the essential communication theory but also provide increasingly good examples from persons of different cultures speaking in their own voices. . .[the competition] falls short of giving students the richness of reading that this book does." "C. Thomas Preston, University of Missouri -- St. Louis

Table of Contents

Preface ix
part one Communication and Intercultural Competence
1(82)
Introduction to Intercultural Competence
2(22)
The Imperative for Intercultural Competence
3(6)
The Economic Imperative for Intercultural Competence
3(1)
The Technological Imperative for Intercultural Competence
4(2)
The Demographic Imperative for Intercultural Competence
6(2)
The Peace Imperative for Intercultural Competence
8(1)
Communication
9(10)
Defining Communication
9(1)
Characteristics of Communication
10(7)
Interpersonal Communication
17(2)
The Challenge of Communicating in an Intercultural World
19(3)
Summary
22(1)
For Discussion
23(1)
For Further Reading
23(1)
Culture and Intercultural Communication
24(32)
Culture
24(9)
Defining Culture for the Study of Communication
25(5)
Culture and Related Terms
30(3)
Why Cultures Differ
33(13)
Forces That Maintain Cultural Differences
34(10)
The Interrelatedness of Cultural Forces
44(2)
Intercultural Communication
46(8)
Examples of Intercultural Interactions
46(3)
Similarities and Differences between Communicators
49(3)
Definition of Intercultural Communication
52(1)
Intercultural Communication and Related Terms
52(2)
Summary
54(1)
For Discussion
55(1)
For Further Reading
55(1)
Intercultural Communication Competence
56(27)
The United States as an Intercultural Community
58(6)
Metaphors of U.S. Cultural Diversity
58(2)
What Do You Call Someone from the United States of America?
60(2)
Cultural Groups in the United States
62(2)
Competence and Intercultural Communication
64(8)
Intercultural Communication Competence
64(1)
The Components of Intercultural Competence
65(7)
Basic Tools for Improving Intercultural Competence
72(9)
The Basics of Intercultural Competence
72(5)
Description, Interpretation, and Evaluation
77(4)
Summary
81(1)
For Discussion
82(1)
For Further Reading
82(1)
part two Cultural Differences in Communication
83(90)
Cultural Patterns and Communication: Foundations
84(25)
Defining Cultural Patterns
85(2)
Components of Cultural Patterns
87(4)
Beliefs
87(1)
Values
88(3)
Norms
91(1)
Social Practices
91(1)
Characteristics of Cultural Patterns
91(14)
The Functions of Cultural Patterns
92(2)
An Overview of Cultural Patterns
94(11)
Cultural Patterns and Intercultural Competence
105(2)
Summary
107(1)
For Discussion
108(1)
For Further Reading
108(1)
Cultural Patterns and Communication: Taxonomies
109(27)
Hall's High- and Low- Context Cultural Taxonomy
110(4)
Use of Covert and Overt Messages
111(2)
Importance of Ingroups and Outgroups
113(1)
Orientation to Time
114(1)
Hofstede's Cultural Taxonomy
114(17)
Individualism versus Collectivism
115(4)
Uncertainty Avoidance
119(1)
Power Distance
120(5)
Masculinity versus Femininity
125(3)
Long-Term versus Short-Term Time Orientation
128(1)
Comparing Hofstede's Five Dimensions
129(2)
Confucian Cultural Patterns
131(2)
Cultural Taxonomies and Intercultural Competence
133(1)
Summary
134(1)
For Discussion
135(1)
For Further Reading
135(1)
Cultural Identity, Cultural Biases, and Intercultural Contact
136(37)
Cultural Identity
137(5)
The Nature of Identity
137(2)
The Formation of Cultural Identity
139(2)
Characteristics of Cultural Identity
141(1)
Cultural Biases
142(15)
Social Categorizing
144(1)
Ethnocentrism
145(3)
Stereotyping
148(3)
Prejudice
151(2)
Discrimination
153(1)
Racism
154(3)
Intercultural Contact
157(10)
Dominance and Subordination between Groups
158(1)
Attitudes among Cultural Members
159(1)
Outcomes of Intercultural Contact
160(7)
Becoming an Interculturally Competent Communicator
167(1)
Identity, Biases, Contact, and Intercultural Competence
168(2)
Summary
170(1)
For Discussion
171(1)
For Further Reading
171(2)
part three Coding Intercultural Communication
173(84)
Verbal Intercultural Communication
174(34)
The Power of Language in Intercultural Communication
174(2)
Definition of Verbal Codes
176(10)
The Features of Language
177(1)
Rule Systems in Verbal Codes
178(5)
Interpretation and Intercultural Communication
183(3)
Language, Thought, Cultural, and Intercultural Communication
186(17)
The Sapir- Whorf Hypothesis of Linguistic Relativity
186(9)
Language and Intercultural Communication
195(8)
Verbal Codes and Intercultural Competence
203(3)
Summary
206(1)
For Discussion
206(1)
For Further Reading
206(2)
Nonverbal Intercultural Communication
208(26)
Definition of Nonverbal Codes
208(3)
Characteristics of Nonverbal Codes
210(1)
Relationship of Nonverbal to Verbal Communication
210(1)
Cultural Universals in Nonverbal Communication
211(1)
Cultural Variations in Nonverbal Communication
212(3)
Nonverbal Messages in Intercultural Communication
215(14)
Body Movements
215(3)
Space
218(3)
Touch
221(2)
Time
223(4)
Voice
227(1)
Other Nonverbal Code Systems
228(1)
Synchrony of Nonverbal Communication Codes
229(1)
Nonverbal Communication and Intercultural Competence
230(2)
Summary
232(1)
For Discussion
233(1)
For Further Reading
233(1)
The Effects of Code Usage in Intercultural Communication
234(23)
Preferences in the Organization of Verbal Codes
235(4)
Organizational Preferences in the Use of U.S. English
235(2)
Organisational Preferences in Other Languages and Cultures
237(2)
Cultural Variations in Persuasion
239(9)
Persuasion in Intercultural Encounters
239(1)
Cultural Differences in What Is Acceptable as Evidence
240(1)
Cultural Differences in What Is Considered Reasonable
241(2)
Cultural Differences in Styles of Persuasion
243(5)
Cultural Variations in the Structure of Conversations
248(7)
Value of Talk and Silence
248(3)
Rules for Conversations
251(4)
Effects of Code Usage on Intercultural Competence
255(1)
Summary
255(1)
For Discussion
256(1)
For Further Reading
256(1)
part four Communication in Intercultural Relationships
257(79)
Intercultural Competence in Interpersonal Relationships
258(30)
Cultural Variations in Interpersonal Relationships
258(12)
Types of Interpersonal Relationships
259(7)
Dimensions of Interpersonal Relationships
266(2)
Dynamics of Interpersonal Relationships
268(2)
The Maintenance of Face in Interpersonal Relationships
270(6)
Types of Face Needs
271(2)
Facework and Interpersonal Communication
273(2)
Facework and Intercultural Communication
275(1)
Improving Intercultural Relationships
276(9)
Learning about People from Other Cultures
276(4)
Sharing Oneself with People from Other Cultures
280(3)
Handling Differences in Intercultural Relationships
283(2)
Interpersonal Relationships and Intercultural Competence
285(1)
Summary
286(1)
For Discussion
286(1)
For Further Reading
287(1)
Episodes, Contexts, and Intercultural Interactions
288(33)
Social Episodes in Intercultural Relationships
288(9)
The Nature of Social Episodes
288(2)
Components of Social Episodes
290(7)
Contexts for Intercultural Communication
297(22)
The Health Care Context
297(5)
The Educational Context
302(6)
The Business Context
308(11)
Episodes, Contexts, and Intercultural Competence
319(1)
Summary
319(1)
For Discussion
319(1)
For Further Reading
320(1)
The Potential for Intercultural Competence
321(15)
The Ethics of Intercultural Competence
322(5)
When in Rome
323(2)
Are Cultural Values Relative or Universal?
325(1)
Do the Ends Justify the Means?
325(2)
Ethics- Your Choices
327(1)
The Perils and Prospects for Intercultural Competence
327(7)
Impact of National and International Events on Intercultural Communication
327(4)
Forces That Pull Us Together and Apart
331(3)
Summary
334(1)
Concluding Remarks
334(1)
For Discussion
335(1)
For Further Reading
335(1)
Resources
336(4)
Intercultural Films
336(1)
Online Resources
337(3)
Notes 340(30)
Photo Credits 370(2)
Text Credits 372(4)
Author Index 376(6)
Subject Index 382


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