9780321028297

International Management: Managing Across Borders and Cultures

by
  • ISBN13:

    9780321028297

  • ISBN10:

    0321028295

  • Edition: 3rd
  • Format: Hardcover
  • Copyright: 7/1/1999
  • Publisher: Pearson College Div
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Summary

This globally oriented text covers the most current research and trends in International Management. Packed with 17 comprehensive and integrative cases that illustrate the actual behaviors and functions required for successful cross-cultural management at the strategic and interpersonal level.

Author Biography

Helen Deresky is Professor of Strategic Management and International Management and Director of the International Business Program at the State University of New York, Plattsburgh.

Table of Contents

Contents ix(10)
Preface xix
PART 1 Assessing the Environment of International Management 1(100)
Chapter 1: The Challenge of International Management
2(25)
Chapter 2: The Political, Economic, Legal, and Technological Environment
27(27)
Chapter 3: Managing Interdependence: Social Responsibility and Ethics
54(47)
Comprehensive Cases
87(14)
The Prominant Dr. Rombach
Footwear International
Colgate-Palmolive in Postapartheid South Africa
La Keisha Washington's Ethical Dilemma Presented by Nike
PART 2 The Cultural Context of International Management 101(116)
Chapter 4: The Role of Culture in International Management
102(36)
Chapter 5: The Cross-Cultural Communication Environment
138(28)
Chapter 6: Negotiation and Decision Making
166(51)
Comprehensive Cases
202(15)
Deli Rockwool Corp. in the People's Republic of China
Moto: Coming to America
Euro Disney SCA: Perspectives from Two Cultures
PART 3 Formulating and Implementing Strategy for International Operations 217(126)
Chapter 7: Strategy Formulation for International Markets
218(37)
Chapter 8: Cross-Border Alliances and Strategy Implementation
255(31)
Chapter 9: Organization Structure and Coordinating Systems
286(57)
Comprehensive Cases
318(25)
Reorganization at AB Telecom (1998)
Johnson Electric
Colgate-Palmolive Hungary
Lee Jing Textile Company, Ltd.
PART 4 Managing Human Resources Around the World 343(147)
Chapter 10: Staffing and Training for Global Operations
344(30)
Chapter 11: Expatriation and Labor Relations in Global HRM
374(32)
Chapter 12: Motivating and Leading
406(32)
Chapter 13: Managing International Teams and Workforce Diversity
438(52)
Comprehensive Cases
468(22)
TDK de Mexico
Solartron
Managing a Diverse Workforce in Indonesia
INTEGRATIVE SECTION 490(67)
Integrative Term Project
490(1)
Integrative Cases
491(66)
AT&T Consumer Products
Whirlpool's Quest for Global Leadership
Anita Roddick, OBE, and the Body Shop International PLC (1996)
Glossary 557(5)
Booknotes 562(21)
Credits 583(5)
Company Index 588(4)
Subject and Name Index 592

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