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Interpersonal Communication Relating to Others Plus NEW MyCommunicationLab with eText -- Access Card Package,9780205953653
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Interpersonal Communication Relating to Others Plus NEW MyCommunicationLab with eText -- Access Card Package

by ; ;
Edition:
7th
ISBN13:

9780205953653

ISBN10:
0205953654
Format:
Package
Pub. Date:
2/15/2013
Publisher(s):
Pearson
List Price: $154.67

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Summary

0205953654 / 9780205953653 Interpersonal Communication Plus NEW MyCommunicationLab with eText -- Access Card Package Package consists of: 020586273X / 9780205862733 Interpersonal Communication 0205890857 / 9780205890859 NEW MyCommunicationLab with Pearson eText -- Valuepack Access Card

Table of Contents

1) Brief Table of Contents

2) Full Table of Contents

 

1) Brief Table of Contents

 

Part I: Interpersonal Communication Foundations  

 

Chapter 1: Introduction to Interpersonal Communication 

Chapter 2: Interpersonal Communication and Self

Chapter 3: Interpersonal Communication and Perception  

Chapter 4: Interpersonal Communication and Diversity: Adapting to Others  

 

Part II: Interpersonal Communication Skills  

 

Chapter 5: Listening and Responding Skills  

Chapter 6: Verbal Communication Skills  

Chapter 7: Nonverbal Communication Skills  

Chapter 8: Conflict Management Skills  

 

Part III: Interpersonal Communication in Relationships   

 

Chapter 9: Understanding Interpersonal Relationships  

Chapter 10: Managing Relationship Challenges  

Chapter 11: Interpersonal Relationships: Friendship and Romance  

Chapter 12: Interpersonal Relationships: Family and Workplace  

 


2) Full Table of Contents

 

Part I: Interpersonal Communication Foundations  

 

Chapter 1: Introduction to Interpersonal Communication 

Interpersonal Communication Defined

Interpersonal Communication’s Importance to Your Life

Interpersonal Communication and the Communication Process  

Interpersonal Communication Principles

Interpersonal Communication and Technology

Interpersonal Communication Competence

Applying An Other-Orientation to Being a Competent Interpersonal Communicator  

 

Chapter 2: Interpersonal Communication and Self

Self-Concept: Who You Think You Are  

Self-Esteem: Your Self-Worth  

Facework: Presenting Your Self Image To Others

How to Improve Your Self-Esteem  

Self and Interpersonal Relationships 

Applying An Other-Orientation to Self and Interpersonal Communication 

 

Chapter 3: Interpersonal Communication and Perception  

Understanding Interpersonal Perception  

Forming Impressions of Others  

Interpreting the Behavior of Others  

Identifying Barriers to Accurate Interpersonal Perception  

Improving Interpersonal Perception Skills

Applying An Other-Orientation to Interpersonal Perception  

 

Chapter 4: Interpersonal Communication and Diversity: Adapting to Others  

Understanding Diversity: Describing Our Differences  

Understanding Culture: Dimensions of Our Mental Software  

Barriers to Effective Intercultural Communication  

Improving Intercultural Communication Competence  

Applying An Other-Orientation to Diversity: The Platinum Rule 

 

Part II: Interpersonal Communication Skills  

 

Chapter 5: Listening and Responding Skills  

Listening Defined

Listening Styles

Listening Barriers

Improving Your Listening Skills

Improving Your Responding Skills

Improving Your Confirmation Skills

Applying An Other-Orientation to Listening and Responding Skills

 

Chapter 6: Verbal Communication Skills  

How Words Work

The Power of Words

How To Manage Misunderstandings

How to Use Words of Support

How to Apologize

How to Be Assertive

Applying An Other-Orientation to Enhancing Your Verbal Skills

 

Chapter 7: Nonverbal Communication Skills  

Identifying the Importance of Nonverbal Messages

Understanding Nonverbal Communication Codes  

How to Improve Your Skill in Interpreting Nonverbal Communication

How to Improve Your Skill in Expressing Nonverbal Messages  

Applying An Other-Orientation to Nonverbal Communication  

 

Chapter 8: Conflict Management Skills  

Conflict Defined  

Conflict Myths  

Conflict Types  

Conflict and Power  

Conflict Management Styles  

Conflict Management Skills  

Applying An Other-Orientation to Conflict Management  

 

Part I II: Interpersonal Communication in Relationships   

 

Chapter 9: Understanding Interpersonal Relationships  

Interpersonal Relationships Defined  

Genesis of Interpersonal Relationships: Attraction  

Stages of Interpersonal Relationship Development  

Theories of Interpersonal Relationship Development  

Applying An Other-Orientation to Understanding Interpersonal Relationships  

 

Chapter 10: Managing Relationship Challenges  

Relationship Challenges  

The Dark Side of Interpersonal Communication and Relationships  

Relationship De-Escalation and Termination

Applying An Other-Orientation to Relationship Challenges  

 

Chapter 11: Interpersonal Relationships: Friendship and Romance  

Friendship  

Romantic Relationships  

Interpersonal Relationship Strategies

Applying An Other-Orientation to Friends and Romantic Partners  

 

Chapter 12: Interpersonal Relationships: Family and Workplace  

Family Relationships   

Workplace Relationships  

Applying An Other-Orientation to Family and Workplace Relationships  

 

 

 



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