9780697327246

Interpersonal Conflict

by ;
  • ISBN13:

    9780697327246

  • ISBN10:

    0697327248

  • Edition: 5th
  • Format: Paperback
  • Copyright: 7/1/1997
  • Publisher: McGraw Hill College Div
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Table of Contents

Preface

Part One: Conflict Compoments

Chapter 1: Perspectives on Conflict

Chapter 2: The Nature of Conflict

Chapter 3: Goals: Saving Face and Getting What You Want

Chapter 4: Power

Chapter 5: Styles and Tactics

Part Two: Conflict Intervention

Chapter 6: Conflict Assessment

Chapter 7: Negotiation

Chapter 8: Transforming Your Conflicts: Engagement in the Midrange

Chapter 9: Third-Party Intervention

Appendix

References

Name Index

Subject Index

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