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Interpersonal Conflict,9780697327246
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Interpersonal Conflict

by ;
Edition:
5th
ISBN13:

9780697327246

ISBN10:
0697327248
Format:
Paperback
Pub. Date:
7/1/1997
Publisher(s):
McGraw Hill College Div

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Table of Contents

Preface

Part One: Conflict Compoments

Chapter 1: Perspectives on Conflict

Chapter 2: The Nature of Conflict

Chapter 3: Goals: Saving Face and Getting What You Want

Chapter 4: Power

Chapter 5: Styles and Tactics

Part Two: Conflict Intervention

Chapter 6: Conflict Assessment

Chapter 7: Negotiation

Chapter 8: Transforming Your Conflicts: Engagement in the Midrange

Chapter 9: Third-Party Intervention

Appendix

References

Name Index

Subject Index



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