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Interpersonal Conflict,9780072312539
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Interpersonal Conflict

by
Edition:
6th
ISBN13:

9780072312539

ISBN10:
007231253X
Format:
Paperback
Pub. Date:
8/3/2000
Publisher(s):
McGraw-Hill Humanities/Social Sciences/Languages
List Price: $84.15
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Summary

Written for the Interpersonal Conflict or Conflict Management course, this textbook examines the central principles of effective conflict management in all types of contexts--from romantic relationships to the workplace. With its combination of up-to-date research and examples, students will have both a theoretical and a practical foundation in conflict management.

Table of Contents

Preface

Part One: Conflict Components

Chapter 1: Perspectives on Conflict

Chapter 2: The Nature of Conflict

Chapter 3: Goals: Saving Face and Getting What You Want

Chapter 4: Power

Chapter 5: Styles and Tactics

Part Two: Conflict Intervention

Chapter 6: Conflict Assessment

Chapter 7: Negotiation

Chapter 8: Transforming Your Conflicts: Engagement in the Midrange

Chapter 9: Third-Party Intervention

Chapter 10: Transcending Transgression:Forgiveness and Reconciliation

Appendix

References

Name Index

Subject Index



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