9780073385136

Interpersonal Conflict

by ;
  • ISBN13:

    9780073385136

  • ISBN10:

    0073385131

  • Edition: 8th
  • Format: Paperback
  • Copyright: 1/12/2010
  • Publisher: McGraw-Hill Humanities/Social Sciences/Languages
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List Price: $173.58

Summary

Interpersonal Conflict explains the key dynamics of personal conflicts that we all face.

Written for courses such as Communication and Conflict, Interpersonal Conflict, Conflict Management, Conflict and Negotiation, and Conflict in Personal Relationships, this textbook examines the central principles of effective conflict management in a wide variety of contexts--from romantic relationships to the workplace.

Its combination of up-to-date research and examples gives students a theoretical as well as a practical foundation in conflict management.

Table of Contents

Preface
Acknowledgements
Conflict Components
The Nature of Conflict
Perspectives on Conflict
Interests and Goals
Power in Conflict
Styles and Tactics
Intervention
Emotions in Conflict
Mapping Your Conflicts
Interpersonal Negotiation
Third-Party Intervention
Forgiveness and Reconciliation
Appendix
References
Name Index
Subject Index
Table of Contents provided by Publisher. All Rights Reserved.

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Customer Reviews

very good March 19, 2011
by
This textbook offers outstanding and comprehensive coverage of the field of interpersonal conflict. It is well researched, yet offers real life examples to apply the material to our own lives. I purchased this textbook for a communication class that I took this summer. It is a great source of guidance, insight, and information. It is very easy to read and not boring at all. I highly recommend it.
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Interpersonal Conflict: 4 out of 5 stars based on 1 user reviews.

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