Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
What is included with this book?
In this Section:
1) Brief Table of Contents
2) Full Table of Contents
1) Brief Table of Contents
Part I: Preliminaries to Interpersonal Messages
Chapter 1: Foundations of Interpersonal Communication
Chapter 2: Culture and Interpersonal Communication
Chapter 3: Perception of Self and Others
Chapter 4: Listening in Interpersonal Communication
Part II: Interpersonal Messages in Context
Chapter 5: Verbal Messages
Chapter 6: Nonverbal Messages
Chapter 7: Emotional Messages
Chapter 8: Conversation Messages
Chapter 9: Interpersonal Relationships
Chapter 10: Interpersonal Relationship Types and Theories
Chapter 11: Interpersonal Conflict Management
2) Full Table of Contents
Part I: Preliminaries to Interpersonal Messages
Chapter 1: Foundations of Interpersonal Communication
Why Study Interpersonal Communication
The Nature of Interpersonal Communication
The Elements of Interpersonal Communication
Principles of Interpersonal Communication
Interpersonal Competence
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features
Chapter 2: Culture and Interpersonal Communication
Culture and Interpersonal Communication
Cultural Principles
Cultural Differences
Improving Intercultural Communication
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features
Chapter 3: Perception of Self and Others
The Self in Interpersonal Communication
Perception in Interpersonal Communication
Impression Formation
Impression Management: Goals and Strategies
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features
Chapter 4: Listening in Interpersonal Communication
The Stages of Listening
Listening Barriers
Styles of Listening Effectively
Listening, Culture, and Gender
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features
Part II: Interpersonal Messages in Context
Chapter 5: Verbal Messages
Principles of Verbal Messages
Confirmation and Disconfirmation
Guidelines for Using Verbal Messages Effectively
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features
Chapter 6: Nonverbal Messages
Principles of Nonverbal Communication
The Channels of Nonverbal Messages
Some Nonverbal Communication Skills
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features
Chapter 7: Emotional Messages
Principles of Emotions and Emotional Messages
Obstacles to Communicating Emotions
Skills for Communicating Emotions
Skills for Responding to Emotions
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features
Chapter 8: Conversation Messages
Principles of Conversation
Conversational Disclosure: Revealing Yourself
Everyday Conversations
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features
Chapter 9: Interpersonal Relationships
Advantages and Disadvantages of Interpersonal Relationships
Relationship Stages
The Dark Side of Interpersonal Relationships
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features
Chapter 10: Interpersonal Relationship Types and Theories
Friendship Relationships
Love Relationships
Family Relationships
Workplace Relationships
Online-Only Relationships
Relationship Theories
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features
Chapter 11: Interpersonal Conflict Management
What is Interpersonal Conflict?
Principles of Interpersonal Conflict
Conflict Management Stages
Conflict Management Strategies
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.