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Interpersonal Relationships : Professional Communication Skills for Nurses

by ;
Edition:
3rd
ISBN13:

9780721681030

ISBN10:
0721681034
Format:
Paperback
Pub. Date:
2/1/1999
Publisher(s):
Elsevier Science Health Science div

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Summary

This respected resource has earned widespread critical acclaim for its strong emphasis on communication theory. It uses nursing, communication, behavioral, developmental, crisis, and family theory principles to explain how to interact effectively with peers and clients. Abundant experiential exercises allow readers to build their communication skills. This edition features a new chapter on Critical Thinking: Values and Ethics in Nurse-Client Relationships, and an updated chapter on Professional Documentation that addresses computerized client record-keeping, reimbursement coding, and computerized tracking systems. It also includes additional content on health promotion and change theory and a greater focus on community-based communication.

Table of Contents

Part I Conceptual Foundations of Nurse-Client Relationship 1(79)
1 Theory as a Guide to Practice
1(23)
Elizabeth Arnold
2 Professional Guides to Action in Interpersonal Relationships
24(17)
Elizabeth Arnold
3 Self-Concept in the Nurse-Client Relationship
41(39)
Shirley A. Smoyak
Part II The Nurse-Client Relationship 80(115)
4 Structuring the Relationship
80(27)
Elizabeth Arnold
5 Bridges and Barriers in the Therapeutic Relationship
107(20)
Kathleen Underman Boggs
6 Role Relationship Patterns
127(17)
Elizabeth Arnold
7 Critical Thinking: Values and Ethics in Nurse-Client Relationship
144(25)
Kathleen Underman Boggs
8 The Grief Experience: Life's Losses and Endings
169(26)
Verna Benner Carson
Part III Therapeutic Communication 195(198)
9 Communication Styles
195(14)
Kathleen Underman Boggs
10 Developing Therapeutic Communication Skills in the Nurse-Client Relationship
209(31)
Elizabeth Arnold
11 Intercultural Communication
240(22)
Elizabeth Arnold
12 Communicating in Groups
262(30)
Elizabeth Arnold
13 Communicating with Families
292(31)
Elizabeth Arnold
14 Resolving Conflict Between Nurse and Client
323(24)
Kathleen Underman Boggs
15 Health Promotion and Client Learning Needs
347(21)
Elizabeth Arnold
16 Health Teaching in the Nurse-Client Relationship
368(25)
Elizabeth Arnold
Part IV Responding to Special Needs 393(103)
17 Communicating with Clients Experiencing Communication Deficits
393(12)
Kathleen Underman Boggs
18 Communicating with Children
405(25)
Kathleen Underman Boggs
19 Communicating with Older Adults
430(15)
Judith W. Ryan
20 Communicating with Clients in Stressful Situations
445(31)
Elizabeth Arnold
21 Communicating with Clients in Crisis
476(20)
Elizabeth Arnold
Part V Professional Issues 496(55)
22 Communicating with Other Health Professionals
496(28)
Ann O'Mara
23 Documentation in the Age of Computers
524(27)
Kathleen Underman Boggs
Glossary 551(8)
Index 559


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