9781416401209

Interviewing and Counseling in Communicative Disorders : Principles and Procedures

by ;
  • ISBN13:

    9781416401209

  • ISBN10:

    1416401202

  • Edition: 3rd
  • Format: Paperback
  • Copyright: 11/30/2005
  • Publisher: Pro Ed

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Table of Contents

Preface to the Third Edition ix
Acknowledgments xiii
1 Interviewing and Counseling in the Clinical Process
1(14)
Methods of Obtaining Information
3(4)
Interviews
7(6)
Concluding Comments
13(2)
2 Prerequisites for Effective Interviewing and Counseling
15(22)
Interviewer Characteristics
16(3)
Conditions That Facilitate Good Communication
19(16)
Concluding Comments
35(2)
3 Physical and Emotional Factors That Affect Communication
37(30)
Physical Environment
38(5)
Clients' Characteristics: Attitudes and Background Factors
43(12)
Psychological Factors: Emotions
55(5)
Defensive Reactions and Defense Mechanisms
60(5)
Concluding Comments
65(2)
4 Skills and Techniques for Interviewing and Counseling
67(36)
General Suggestions
68(4)
Questions in an Interview
72(9)
Behaviors in an Interaction
81(15)
Several Fundamental Techniques
96(6)
Concluding Comments
102(1)
5 Obtaining Information
103(16)
Presession Orientation
105(2)
Opening an Interview
107(5)
Body of the Interview
112(3)
Closing the Interview
115(1)
Concluding Comments
116(3)
6 Providing Information
119(22)
Conveying Information
120(9)
Basic Principles of Human Nature and Sharing Information
129(9)
Concluding Comments
138(3)
7 Counseling
141(46)
Counseling Defined
142(1)
Characteristics of Good Counselors
143(1)
Counseling in Educational and Clinical Settings
143(6)
Approaches to Counseling
149(10)
The Process of Counseling
159(2)
The Counseling Session
161(4)
Aspects of Counseling
165(6)
Examining Personal Abilities and the Effects of Counseling
171(2)
Concluding Comments
173(2)
Appendix 7.A: Counseling Strategies Checklist
175(10)
Appendix 7.B: Evaluating Interviewing and Counseling Sessions (Checklist Format)
185(2)
8 Working with Linguistically and Culturally Diverse Clients
187(28)
Variables That Influence Individuals from Different Cultures
189(3)
Impact of Immigrant or Refugee Status on Linguistically and Culturally Diverse Clients
192(3)
Values, Assumptions, and Linguistically and Culturally Diverse Clients
195(9)
Communicating Effectively When Interviewing and Counseling
204(5)
Suggestions for Increasing Personal Sensitivity
209(5)
Concluding Comments
214(1)
9 Working with Difficult Situations
215(42)
Potentially Difficult Communication Behaviors
217(14)
Emotions, Attitudes, and Behaviors
231(16)
Other Factors, Conditions, and Situations
247(9)
Concluding Comments
256(1)
10 Considerations in Working with Families of Children with Disabilities 257(18)
Poverty
259(5)
Strategies for Dealing with Parents or Other Family Members in Contentious Situations
264(5)
Issues of Parents and Families of Children with Disabilities
269(3)
Concluding Comments
272(3)
11 The Elderly 275(16)
Larry Boles
Demographics of Aging
276(5)
Elder Culture
281(1)
Approaches to Counseling
281(9)
Concluding Comments
290(1)
12 Ethical and Professional Matters 291(24)
Continuing Study
292(1)
Evaluation
293(1)
Representation of Professional Credentials
294(1)
Confidentiality and Patient Records
295(2)
Note Taking and Tape Recording
297(1)
Discussing Fees
298(1)
Making Referrals
299(2)
Reliability and Validity
301(2)
Being Culturally Aware
303(1)
Avoiding Discrimination
303(2)
Criticism of Other Professionals
305(1)
Inappropriate Personal Relationships
305(1)
Terminating Clinical Services
306(2)
Risk Management Strategies
308(1)
Concluding Comments
309(2)
Appendix 12.A: Six Areas of Exposure to Risks of Conduct and Methods of Reducing These Risks
311(4)
13 A Few Final Thoughts 315(6)
References 321(14)
Index 335(12)
About the Authors 347

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