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Introducing Public Administration,9780321217318
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Introducing Public Administration

by ;
Edition:
4th
ISBN13:

9780321217318

ISBN10:
0321217314
Format:
Hardcover
Pub. Date:
1/1/2005
Publisher(s):
Longman

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Summary

Provides a solid conceptual foundation in public administration, with real-world case studies and the latest information on trends in the discipline, including a look at the changes brought about by the "war on terror," by the creation of the Department of Homeland Security, and by the domestic initiatives of the Bush administration.Defining Public Administration; The Political and Cultural Environment of Public Policy and Its Administration; The Continuous Reinventing of the Machinery of Government; Intergovernmental Relations; The Evolution of Management and Organization Theory; Organizational Behavior; Managerialism and Performance Management; Strategic Management in the Public Sector; Leadership; Personnel Management and Labor Relations; Social Equity; Public Financial Management; Auditing, Accounting, and Evaluating; Honor and Ethics, and Accountability.Anyone interested in public administration.

Table of Contents

Preface xvi
Defining Public Administration
1(37)
Keynote: Go Tell the Spartans
1(4)
The Definitions of Public Administration
5(23)
Political Definitions of Public Administration
6(6)
Legal Definitions of Public Administration
12(6)
Managerial Definitions of Public Administration
18(4)
Occupational Definitions of Public Administration
22(6)
The Evolution of Public Administration
28(5)
The Core Content
29(1)
The Cycles of Administrative Reform
30(2)
It's an Adventure!
32(1)
A Case Study: How a President Undeservedly Received Credit for Founding a Discipline
33(1)
Summary
34(1)
Review Questions
35(1)
Key Concepts
35(1)
Bibliography
36(1)
Recommended Books
36(1)
Related Web Sites
37(1)
The Political and Cultural Environment of Public Policy and Its Administration
38(45)
Keynote: Who Decides If the United States Should Wage War?
38(4)
What Is Public Policy?
42(6)
Public Policymaking in a Republic
43(2)
Executive Powers
45(3)
The Policymaking Process
48(12)
Agenda Setting
50(2)
Decision Making
52(2)
A Single Calculating Decision Maker--Not!
54(1)
Implementation
55(4)
Evaluation
59(1)
Feedback
60(1)
Power---The External Perspective
60(7)
Pluralism
61(3)
Group Theory
64(3)
Power---The Internal Perspective
67(4)
Organizational Goals
68(1)
Internal Power Relationships
69(2)
The Cultures of Public Organizations
71(6)
The Outside Cultural Environment
72(2)
The Inside Cultural Environment
74(1)
Professional Socialization
75(1)
Symbolic Management
76(1)
A Case Study: Were the Space Shuttle Astronauts Killed by Fog?
77(2)
Summary
79(1)
Review Questions
80(1)
Key Concepts
80(1)
Bibliography
81(1)
Recommended Books
82(1)
Related Web Sites
82(1)
The Continuous Reinventing of the Machinery of Government
83(45)
Keynote: The New Feudalism
84(2)
What Is the Machinery of Government?
86(2)
Fine-Tuning the Machinery
86(1)
The Rise and Fall of Governmental Machinery
87(1)
The Administrative Architecture of the U.S. Government
88(6)
Executive Branch Machinery
89(5)
State and Local Government Machinery
94(8)
State Government
95(1)
Country Government
96(2)
Municipal Government
98(1)
Towns and Special Districts
99(1)
Local Management Machinery
100(1)
Metropolitan Government
101(1)
Continuous State and Local Reform
102(1)
Reforming the National Machinery of Government
102(13)
The Brownlow Committee
104(3)
The Hoover Commissions
107(1)
The Ash Council
108(1)
The President's Private Sector Survey on Cost Control
108(1)
Reinventing Government
109(2)
The Gore Report
111(1)
The End of Reinvention
112(1)
The Micromanagers
112(3)
The Pressure for Privatization
115(7)
Strategies for Privatization
116(1)
The Nonprofit Gambit
117(2)
Voluntarism and Philanthropy
119(3)
A Case Study: The Revolution in the British Machinery of Government 1979--2001
122(3)
Summary
125(1)
Review Questions
125(1)
Key Concepts
125(1)
Bibliography
126(1)
Recommended Books
127(1)
Related Web Sites
127(1)
Intergovernmental Relations
128(40)
Keynote: The Age of Devolution
129(4)
The Evolution of Federal Systems
133(3)
Alliances and Confederations
134(1)
Defining Intergovernmental Relations
134(2)
The Fundamental Settlement
136(2)
The Constitution
136(1)
The European Union
137(1)
The American Federal System
138(3)
Three Categories of Governments
138(3)
The Structure of Intergovernmental Relations
141(2)
The Effects of Pluralism
141(1)
The Marble-Cake Metaphor
142(1)
Dynamic Federalism
143(5)
Dual Federalism
143(1)
Cooperative Federalism
144(1)
Creative Federalism
145(1)
New Federalism
146(1)
New New Federalism
146(2)
Intergovernmental Management
148(6)
Picket Fence Federalism
150(1)
Councils of Government
150(1)
Mandate Mania
151(2)
Mandates and the War on Terrorism
153(1)
Fiscal Federalism--Following the Money
154(6)
The Theory of Fiscal Federalism
156(2)
Grant Programs
158(2)
From Contractive to Coercive Federalism
160(1)
The Devolution Revolution
160(3)
The Public Choice Solution
162(1)
The Race to the Bottom
162(1)
A Case Study: Intergovernmental Management and the Crash of United Flight 93
163(2)
Summary
165(1)
Review Questions
165(1)
Key Concepts
165(1)
Bibliography
166(1)
Recommended Books
167(1)
Related Web Sites
167(1)
Honor, Ethics, and Accountability
168(40)
Keynote: Niccolo Machiavelli, the Preeminent Public Administration Ethicist
169(3)
The Origins and Nature of Honor
172(4)
National Honor
173(1)
Why Honor Precedes Ethics
173(1)
Dimensions of Honor
174(1)
Regime Values
175(1)
Corruption in Government
176(4)
Bribery
177(1)
Watergate
178(2)
Lying for Your Country
180(5)
The Dirty Hands Dilemma
181(1)
Lying About Sex
182(3)
Hierarchy of Ethics
185(3)
The Four Levels of Ethics
186(1)
The Iran-Contra Affair
186(1)
The Higher Law Defense
187(1)
Codes of Honor, Conduct, and Ethics
188(3)
The New Face of Dueling
188(1)
Honorable Behavior
189(1)
The Common Law
190(1)
Standards of Conduct
191(1)
The Challenge of Accountability
191(7)
Constitutional and Legal Constraints
194(1)
Obsessive Accountability
195(2)
Avoiding Accountability
197(1)
Legislative Oversight
198(2)
Hearings
198(1)
Casework
199(1)
A Case Study: The Blood on Robert McNamara's Hands---and Conscience
200(4)
Summary
204(1)
Review Questions
205(1)
Key Concepts
205(1)
Bibliography
206(1)
Recommended Books
207(1)
Related Web Sites
207(1)
The Evolution of Management and Organization Theory
208(42)
Keynote: Moses Meets the First Management Consultant
209(1)
The Origins of Public Management
210(6)
The Continuing Influence of Ancient Rome
213(2)
The Military Heritage of Public Administration
215(1)
The Evolution of Management Principles
216(4)
Comparing Military and Civilian Principles
216(3)
The Principles Approach
219(1)
What Is Organization Theory?
220(4)
Classical Organization Theory
221(1)
Adam Smith and the Pin Factory
222(2)
The Origins of Scientific Management
224(6)
The Influence of Frederick W. Taylor
226(3)
Fayol's General Theory of Management
229(1)
The Period of Orthodoxy
230(2)
Paul Appleby's Polemic
231(1)
Luther Gulick's POSDCORB
231(1)
The Many Meanings of Bureaucracy
232(4)
All Government Offices
233(1)
All Public Officials
233(1)
A General Invective
233(1)
Max Weber's Structural Arrangements
234(2)
Neoclassical Organization Theory
236(2)
Herbert A. Simon's Influence
236(2)
The Impact of Sociology
238(1)
``Modern'' Structural Organization Theory
238(2)
Basic Assumptions
238(1)
Mechanistic and Organic Systems
239(1)
Systems Theory
240(3)
Cybernetics
241(1)
The Learning Organization
242(1)
A Case Study: The Critical Importance of Administrative Doctrine
243(3)
Summary
246(1)
Review Questions
247(1)
Key Concepts
247(1)
Bibliography
248(1)
Recommended Books
249(1)
Related Web Sites
249(1)
Organizational Behavior
250(46)
Keynote: Organization Development in Hollywood: From The Sands of Iwo Jima to G.I. Jane
250(4)
Organizational Behavior
254(11)
Group Dynamics
257(3)
Organization Development
260(4)
The Impact of Personality
264(1)
The Impact of Bureaucratic Structure on Behavior
265(8)
Bureaucratic Dysfunctions
266(1)
Bureaucratic Impersonality
267(3)
Bureaucrat Bashing
270(3)
The Case for Bureaucracy
273(1)
Motivation
273(7)
The Hawthorne Experiments
273(2)
The Needs Hierarchy
275(1)
The Motivation-Hygiene Theory
276(1)
Toward a Democratic Environment
276(2)
Theory X and Theory Y
278(2)
The Future of Organizations
280(9)
Postbureaucratic Organizations
280(2)
Postmodernism
282(2)
The Problem of Technocracy
284(1)
The Core Themes of Postmodernism
284(2)
Postmodern Public Administration
286(1)
A Feminist Perspective
286(3)
A Case Study: The Dangers of Groupthink
289(2)
Summary
291(1)
Review Questions
292(1)
Key Concepts
292(1)
Bibliography
293(1)
Recommended Books
294(1)
Related Web Sites
295(1)
Managerialism and Performance Management
296(34)
Keynote: Socrates Discovers Universal Management
297(3)
Managerialism
300(3)
A New Managerial Revolution
302(1)
Policy Entrepreneurs
302(1)
Reengineering
303(2)
Radical as Opposed to Incremental Change
303(1)
Becoming a Reengineer
304(1)
Empowerment
305(3)
Empowering Teams
306(1)
The Self-Directed Work Team
307(1)
Entrepreneurialism
308(5)
Toward a Competitive Public Administration
309(2)
The New Public Management
311(2)
What Is Performance Management?
313(3)
The Politics of Performance Management
314(1)
Management Control
315(1)
Productivity Improvement
316(8)
Productivity Measurement
317(1)
Barriers to Productivity Improvement
318(1)
Total Quality Management
319(3)
It's the Customer, Stupid!
322(2)
A Case Study: From E-commerce to E-government
324(2)
Summary
326(1)
Review Questions
327(1)
Key Concepts
327(1)
Bibliography
327(2)
Recommended Books
329(1)
Related Web Sites
329(1)
Strategic Management in the Public Sector
330(31)
Keynote: When Short-Term Leaders Do Long-Term Planning
330(3)
What Is Strategic Management?
333(10)
Objectives
334(3)
The Planning Horizon
337(3)
Capabilities
340(2)
Environment
342(1)
Four Strategic Factors
343(7)
The Public--Private Paradox
344(2)
The Importance of Being Close to the Center
346(2)
Organizational Language and Culture
348(1)
Organizational Place
349(1)
Strategic Management Tools
350(4)
Best Practices
351(1)
Benchmarking
352(1)
Management Scorecards
352(2)
A Case Study: How Military Staffs Became the First Strategic Think Tanks
354(3)
Summary
357(1)
Review Questions
358(1)
Key Concepts
358(1)
Bibliography
359(1)
Recommended Books
359(1)
Related Web Sites
360(1)
Leadership
361(25)
Keynote: The Hedgehog and the Fox
361(3)
Leading for Performance
364(12)
Defining Leadership
365(1)
Leadership and Management
366(2)
Trait Theories
368(1)
Transactional Approaches
369(2)
Contingency Approaches
371(2)
Transformational Leadership
373(1)
The Importance of Optimism
374(2)
Too Much Leadership
376(2)
Micromanagement
377(1)
Overmanagement
377(1)
Moral Leadership
378(2)
The Bully Pulpit
378(1)
Rhetorical Leadership
378(2)
A Case Study: Transforming the Postal Service
380(3)
Summary
383(1)
Review Questions
383(1)
Key Concepts
383(1)
Bibliography
384(1)
Recommended Books
385(1)
Related Web Sites
385(1)
Personnel Management and Labor Relations
386(46)
Keynote: The Adventures of a Young Man as a Personnel Technician
386(6)
The Personnel Function
392(11)
Recruitment
393(1)
Merit Selection
394(1)
Position Classification and Pay
395(3)
Performance Appraisal
398(2)
Training
400(2)
Management Development
402(1)
The Bittersweet Heritage of Civil Service Reform
403(10)
The Netherworld of Public Personnel Administration
403(2)
From Spoils to Merit
405(1)
The Pendleton Act
406(1)
State and Local Reform
407(2)
The Rise and Fall of the Civil Service Commission
409(2)
The Civil Service Reform Act of 1978
411(1)
Reinventing Public Personnel Administration
412(1)
Patronage Appointments
413(3)
The Constitutionality of Patronage
415(1)
Veterans' Preference
415(1)
Public Sector Labor Relations
416(11)
The AFL-CIO
417(1)
Administrative Agencies
418(1)
Collective Bargaining
419(3)
Impasse Resolution
422(2)
Strikes
424(1)
Why Strikes Occur
425(2)
A Case Study: The Air Traffic Controllers Strike
427(1)
Summary
428(1)
Review Questions
429(1)
Key Concepts
429(1)
Bibliography
430(1)
Recommended Books
431(1)
Related Web Sites
431(1)
Social Equity
432(37)
Keynote: Three Thousand Years of Sexual Harassment
432(2)
What Is Social Equity?
434(1)
Mandating Social Equity
435(1)
The New Public Administration
436
The Challenge of Equality
431(12)
Racism
437(1)
The Bitter Heritage of Slavery
438(2)
From Reconstruction to Second Reconstruction
440(1)
An Administrative Fix for Racism
441(2)
Equal Employment Opportunity
443(9)
Origins of Affirmative Action
443(2)
The Case for Affirmative Action
445(1)
The Case Against Affirmative Action
446(1)
Representative Bureaucracy
447(1)
Reverse Discrimination
448(3)
Justifying Diversity
451(1)
Nonracial Discrimination
452(8)
Sex Discrimination
453(1)
Sexual Harassment
454(2)
Pregnancy Discrimination
456(1)
Age Discrimination
457(1)
Disabilities Discrimination
458(1)
Sexual Orientation Discrimination
459(1)
A Case Study: Social Equity Through Social Insurance
460(5)
Summary
465(1)
Review Questions
466(1)
Key Concepts
466(1)
Bibliography
467(1)
Recommended Books
467(1)
Related Web Sites
468(1)
Public Financial Management
469(41)
Keynote: The Budget Game
470(2)
The Importance of Public Financial Management
472(4)
Six Principles
474(1)
Balanced Budgets
475(1)
The Fiscal Year
476(1)
Budgeting Theory and Practice
476(5)
The Taft Commission
477(2)
The Influence of Keynes
479(1)
The Objectives of Budgeting
479(2)
The Two Types of Budgets
481(1)
Waves of Innovation in Budget Making
481(6)
The Executive Budget
481(2)
Line-Item Budgeting
483(1)
Performance Budgeting
483(1)
Program Budgeting Versus Incrementalism
484(2)
Zero-Based Budgeting
486(1)
Contemporary Budget Reform
487(3)
Integrated Budgets
488(1)
Multiyear Budgets
489(1)
Financing Public Expenditure
490(7)
Taxation
491(2)
The Ability-to-Pay Principle
493(1)
The Flat Tax
494(2)
User Charges
496(1)
Grants
496(1)
The Problem of Debt
497(3)
Abuse of Public Debt
498(1)
Municipal Bonds
498(1)
The Rating Agencies
499(1)
Economic Policy
500(3)
Monetary Policy
501(1)
Fiscal Policy
502(1)
A Case Study: Social Security Reform
503(3)
Summary
506(1)
Review Questions
507(1)
Key Concepts
507(1)
Bibliography
508(1)
Recommended Books
509(1)
Related Web Sites
509(1)
Program Audit and Evaluation
510(30)
Keynote: Captain Bligh's Program Evaluation of the Mutiny on the Bounty
510(8)
What Is an Audit?
518(4)
Multiple Applications
518(1)
History of Auditing
519(1)
The General Accounting Office
520(2)
Types of Audit
522(4)
Compliance Audit
522(2)
Performance Audit
524(1)
Internal Audit
525(1)
Program Evaluation
526(8)
Policy Analysis Is Not Program Evaluation
526(2)
Legislative Program Evaluation
528(1)
Types of Evaluation
529(1)
Evaluation Standards
530(1)
Management Control: Evaluation in Microcosm
531(2)
Evaluation and the Democratic Process
533(1)
A Case Study: Jeremy Bentham, the Philosopher of Policy Analysis and Program Evaluation
534(3)
Summary
537(1)
Review Questions
537(1)
Key Concepts
537(1)
Bibliography
538(1)
Recommended Books
539(1)
Related Web Sites
539(1)
Glossary 540(7)
Appendix: Additional Sources 547(1)
Index 548


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