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Introduction to Health Care,9780766814400
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Introduction to Health Care

by
Edition:
1st
ISBN13:

9780766814400

ISBN10:
0766814408
Format:
Paperback
Pub. Date:
8/2/2001
Publisher(s):
Cengage Learning
List Price: $89.74
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Summary

Introduction to Health Care addresses the core competencies needed by all health care professionals. Topics common to all health care professions such as communication, infection control, environmental safety, controlling health care costs and professionalism in the workplace are presented in a "job authentic" manner that emphasizes the importance of developing the thinking skills and human compassion necessary to a career in health care. Medical math, written communication, lifestyle management, customer service and tips for securing and maintaining employment are given expanded coverage within the text.

Table of Contents

Preface ix
How to Use xii
Acknowledgments xiv
Unit 1: Health Care Today
Your Career in Health Care
3(30)
Your Future in Health Care
4(1)
Essential Qualities of Health Care Workers
4(1)
Occupational Profiles
5(20)
Therapeutic and Treatment Occupations
6(12)
Diagnostic Occupations
18(4)
Health Information Management Occupations
22(1)
Environmental Occupations
23(2)
Standards for Health Care Workers
25(1)
Getting Off to a Good Start
26(7)
Learning to Think Like a Health Care Worker
26(1)
Using Questions in Thinking
26(1)
Problem-Solving Process
27(3)
Establishing Good Work Habits
30(1)
Getting the Most From Your Studies
30(1)
Learning for Mastery
31(2)
Current Health Care Systems and Trends
33(26)
The Health Care Industry Today
34(12)
Technological Advancements
34(1)
Specialization
34(11)
Aging Population
45(1)
Increasing Costs
46(1)
Health Care Facilities and Services
46(5)
Hospitals
46(2)
Ambulatory Services
48(1)
Long-Term Care Facilities
48(2)
Hospice
50(1)
Consolidation of Health Care Services
50(1)
Government Health Services
50(1)
Trends in Health Care
51(2)
Wellness
51(1)
Complementary Therapies
52(1)
Challenges in Health Care Today
53(3)
Access to Health Care
54(1)
Social Conditions
54(1)
Maintaining the Quality of Care
55(1)
Public Health Concerns
56(1)
Personal Responsibility for Health
56(1)
Implications for Health Care Workers
56(3)
Ethical and Legal Responsibilities
59(22)
The Purpose of Ethics
60(1)
Ethics and Health Care
60(3)
Professional Codes of Ethics
62(1)
Personal Values
63(1)
Ethics and the Law
63(1)
Guiding Principles of Health Care Ethics
64(13)
Preserve Life
66(1)
Do Good
66(1)
Respect Autonomy
67(4)
Uphold Justice
71(2)
Be Honest
73(1)
Be Discreet
73(1)
Keep Promises
74(2)
Do No Harm
76(1)
Handling Ethical Dilemmas
77(1)
Who Decides?
77(4)
Unit 2: The Language of Health Care
Medical Terminology
81(16)
Importance of Medical Terminology
82(1)
The Building Blocks of Medical Language
82(8)
Roots and Combining Forms
82(1)
Suffixes
83(5)
Prefixes
88(2)
Deciphering Medical Terms
90(1)
Spelling and Pronunciation
90(2)
Medical Abbreviations and Symbols
92(1)
Medical Dictionary
93(1)
Mastering Medical Terminology
94(3)
Medical Math
97(24)
Importance of Math in Health Care
98(1)
Math Anxiety
98(3)
Basic Calculations
101(6)
Whole Numbers
101(1)
Decimals
101(1)
Fractions
102(2)
Percentages
104(1)
Ratios
104(1)
Converting Decimals, Fractions, Percentages, and Ratios
104(1)
Rounding Numbers
104(2)
Solving Problems with Proportions
106(1)
Estimating
107(1)
Military Time
107(1)
Roman Numerals
108(1)
Angles
108(2)
Systems of Measurement
110(6)
Household System
110(2)
Metric System
112(2)
Apothecary System
114(1)
Converting Systems of Measurement
114(2)
Temperature Conversion
116(5)
Unit 3: The Human Body
Organization of the Human Body
121(10)
The Basis of Life
122(2)
Cells
122(2)
Tissues
124(1)
Describing the Body
124(7)
Body Planes
126(1)
Directional Terms
126(1)
The Body Cavities
126(2)
Abdominal Descriptions
128(3)
Structure and Function of the Human Body
131(48)
The Importance of Anatomy and Physiology
132(1)
The Systems of the Body
133(46)
Systems for Movement and Protection
133(10)
Systems for Providing Energy and Removing Waste
143(14)
Systems for Sensing, Coordinating, and Controlling
157(13)
Systems for Producing New Life
170(9)
Growth and Development
179(16)
Knowing Your Patient
180(1)
Life Stages
181(6)
Prenatal
182(1)
Infancy
182(1)
Toddler
183(1)
Preschooler
183(1)
School-Age Child
184(1)
Adolescence
185(1)
Young Adulthood
185(1)
Middle Adulthood
185(1)
Later Adulthood
186(1)
Care Considerations
187(1)
Death and Dying
187(8)
Unit 4: Personal and Workplace Safety
Body Mechanics
195(10)
The Importance of Prevention
196(1)
General Guidelines
197(3)
Back Belts
200(1)
Computers and Ergonomics
200(5)
Use of a Mouse as Pointing Device
201(1)
Visual Problems
202(3)
Infection Control
205(26)
Importance of Infection Control in Health Care
206(1)
Microbiology
207(5)
Types of Microbes
208(3)
Chain of Infection
211(1)
Scope of the Problem
212(1)
Regulatory Agencies
212(1)
Prevention Through Asepsis
212(13)
Breaking the Chain of Infection
213(1)
Standard Precautions
213(7)
Transmission Precautions
220(3)
Antiseptics, Disinfectants, and Sterilization
223(1)
Surgical Asepsis
224(1)
The Risks
225(3)
Hepatitis B
225(1)
Human Immunodeficiency Virus
226(1)
Tuberculosis
227(1)
Drug-Resistant Organisms
227(1)
Reporting Accidental Exposure
228(3)
Environmental Safety
231(16)
Importance of Environmental Safety in Health Care
232(1)
General Safety Guidelines
232(3)
Moving Safely
233(1)
Dressing for Safety
233(1)
Working Safely with Patients
233(1)
Protecting Yourself and Others
233(2)
Reporting for Safety
235(1)
Fire and Electrical Hazards
235(5)
Chemical Hazards
240(1)
Radiation Hazards
241(1)
Infections Waste
241(1)
Oxygen Precautions
242(1)
Emergency Disaster Plan
242(5)
Triage
243(4)
Unit 5: Behaviors for Success
Lifestyle Management
247(14)
Importance of a Healthy Lifestyle
248(1)
Habits and Health
248(1)
Components of Healthy Living
249(3)
Proper Diet
249(2)
Sufficient Exercise
251(1)
Adequate Sleep
251(1)
Preventive Measures
252(1)
Stress in Modern Life
252(5)
External and Internal Stressors
253(1)
Dealing with Stress
253(4)
Minimizing Health Risks
257(2)
Smoking
257(1)
Substance Abuse
257(1)
Occupational Hazards
258(1)
Safe Sex
258(1)
Burnout
258(1)
Helping Patients Develop Healthy Lifestyles
259(2)
Professionalism
261(8)
The Meaning of Professionalism
262(4)
Professional Attitude
262(1)
Professional Behaviors
263(1)
Professional Appearance
264(1)
Professional Health Care Skills
264(1)
Professional Distance
265(1)
Professional Handling of Difficult Situations
265(1)
Professional Acceptance of Criticism
266(1)
Professional Organizations
266(1)
Professional Leadership
267(2)
Lifelong Learning
269(10)
Importance of Lifelong Learning
270(2)
Keeping up with Changes in Health Care
271(1)
Continuing Education Units
272(2)
Ways to Earn CEUs
272(2)
Self-Directed Learning
274(5)
Unit 6: Communication in the Health Care Setting
The Patient as an Individual
279(16)
Patients as Individuals
280(1)
Philosophy of Individual Worth
280(1)
Dealing with Prejudice
281(1)
The Meaning of Culture
281(3)
Individuals and Culture
282(1)
Dominant Culture
283(1)
Health Care Beliefs
284(2)
Religious Beliefs and Health
284(1)
Harmony and Health
285(1)
Herbs and Plant Medicines
285(1)
Determining Individual Needs
286(1)
Maslow's Hierarchy of Human Needs
287(4)
Patient Needs
288(3)
Defense Mechanisms
291(1)
Dealing with Loss
292(3)
The Communication Process
295(18)
Importance of Communication in Health Care
296(1)
Communication and Patient Well-Being
297(1)
The Communication Process
297(9)
The Six Steps of the Communication Process
298(8)
Patients with Special Needs
306(3)
Patients Who Are Terminally Ill
306(1)
Patients Who Are in Pain, Medicated, Confused, or Disoriented
306(1)
Patients Who Have Hearing, Visual, or Speech Impairments
307(1)
Patients Who Are Angry
308(1)
Patients Who Do Not Speak English
308(1)
Special Applications of Communication Skills
309(4)
Telephone Communication
309(1)
Patient Education
309(1)
Group Presentations
310(1)
Handling Gossip
311(2)
Written Communication
313(20)
Written Communication: A Vital Link in Health Care
314(8)
The Components of Good Writing
315(1)
Organizing Content
315(7)
Business Letters
322(1)
Using Form Letters
322(1)
Creating Effective Letters
322(1)
Business Letter Formats
323(1)
Preparing Letters for Mailing
323(1)
Memos
323(5)
Meeting Agendas
328(1)
Minutes of Meetings
328(1)
Patient Education Materials
328(1)
Confidentiality of Written Materials
329(1)
Proofreading Written Work
329(4)
Computers in Health Care
333(20)
Computers in Health Care
334(13)
Information Management
335(3)
Creation of Documents
338(1)
Spreadsheets
338(1)
Integration of Operations
339(1)
Diagnostics
339(3)
Treatment
342(1)
Patient Monitoring
343(1)
Research
343(1)
Education
344(1)
Communication
344(3)
Computer Basics
347(1)
Computer Hardware
347(1)
Storage of Information
347(1)
Computer Software
348(1)
Using Computers Effectively
348(1)
Computer Security
349(1)
Maintaining the Human Touch
349(1)
Learning More About Computers
350(3)
Documentation and Medical Records
353(10)
Medical Documentation
354(9)
Purposes of Medical Documentation
354(1)
Characteristics of Good Medical Documentation
355(1)
Making Corrections on Medical Documentation
356(1)
Contents of the Medical Record
356(2)
Progress Notes
358(5)
Unit 7: Health Care Skills
Physical Assessment
363(26)
General Assessment
364(5)
Noting Variances from Normal
365(1)
General Survey
365(1)
Psychosocial Assessment
366(1)
Physical Assessment
366(2)
Pain Assessment
368(1)
ADL Assessment
369(1)
Vital Signs
369(15)
Temperature
369(5)
Pulse
374(4)
Respirations
378(2)
Blood Pressure
380(4)
Height and Weight
384(5)
Emergency Procedures
389(40)
Emergency Situations
390(2)
When an Emergency Occurs
391(1)
Cardiopulmonary Resuscitation (CPR)
392(1)
First Aid Procedures
392(37)
Allergic Reactions
393(2)
Bleeding and Wounds
395(5)
Bone, Joint, and Muscle Injuries
400(3)
Injuries to Facial Structures
403(2)
Burns
405(4)
Drug Abuse
409(1)
Poisoning
409(1)
Temperature-Related Illness
410(4)
Other Conditions
414(7)
Bandaging
421(8)
Unit 8: Business of Caring
Controlling Health Care Costs
429(10)
Paying for Health Care
430(3)
Managed Care
430(2)
Government Programs
432(1)
Controlling Organizational Costs
433(1)
Health Care Workers' Impact on Costs
434(5)
Personal Efficiency
436(1)
Acting with Thought
437(2)
Performance Improvement and Customer Service
439(14)
Quality of Care
440(1)
Quality Improvement
441(2)
Customer Service
443(10)
Customer Satisfaction
445(1)
Internal Customers
446(7)
Unit 9: Securing and Maintaining Employment
Job Leads and the Resume
453(20)
Overview of the Job Search
454(2)
What Do You Have to Offer?
454(1)
What Are Your Expectations?
455(1)
Organizing Your Time
455(1)
Organizing Your Space
456(1)
Projecting a Professional Image
456(1)
Finding Job Leads
456(4)
Career Service Center
456(1)
Networking
457(1)
Clinical Experience
458(1)
Job Fairs and Orientations
458(1)
Help Wanted Ads
459(1)
Cold Calls and Visits
459(1)
Telephone Joblines
460(1)
Internet
460(1)
The Resume
460(6)
Resume Contents
461(2)
Formatting the Resume
463(3)
Important Resume Guidelines
466(1)
Recent Resume Trends
466(1)
Cover Letters
466(7)
Writing Good Cover Letters
470(3)
Interview, Portfolio, and Application
473(14)
The Job Interview
474(10)
The Importance of Proper Preparation
474(6)
Starting off on the Right Foot
480(2)
After the Interview
482(1)
Additional Requirements
482(2)
Accepting the Job
484(1)
Declining the Job
484(1)
Dealing with Rejection
484(1)
Filling out Applications
484(3)
Successful Employment Strategies
487(16)
Getting Off to a Good Start
488(2)
Learning About the Job
488(1)
Policies and Procedures
488(2)
Probationary Period
490(1)
Guidelines for Workplace Success
490(4)
Act with Integrity
490(1)
Demonstrate Loyalty
491(1)
Observe the Chain of Command
491(1)
Give a Full Day's Work
492(1)
Become Part of the Team
492(1)
Go Beyond the Minimum
493(1)
Learn from Role Models and Mentors
494(1)
Employment Laws
494(2)
Grievances
496(1)
Sexual Harassment
496(1)
Tracking Your Progress
496(2)
Moving on
498(1)
If You Are Fired
498(2)
Professional Development
500(3)
Appendix 1 Health Care Professional Organizations 503(6)
Therapeutic and Treating Occupations
503(3)
Dental Occupations
503(1)
Emergency Medical Occupations
504(1)
Medical Office Occupations
504(1)
Mental Health Occupations
504(1)
Nursing
504(1)
Occupational Therapy
505(1)
Pharmacy
505(1)
Physical Therapy
505(1)
Respiratory Therapy
505(1)
Surgical
505(1)
Vision Care
505(1)
Diagnostic Occupations
506(1)
Biometrics
506(1)
Medical Laboratory
506(1)
Radiology
506(1)
Health Information Management Occupations
507(1)
Environmental Occupations
507(2)
Dietary Services
507(1)
Biomedical Engineering
507(2)
Appendix 2 Useful Spanish Expressions For Health Care Workers 509(2)
Glossary 511(10)
References 521(2)
Index 523


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