9780135061381

Introduction to Hospitality Management

by
  • ISBN13:

    9780135061381

  • ISBN10:

    0135061385

  • Edition: 3rd
  • Format: Hardcover
  • Copyright: 1/12/2009
  • Publisher: Prentice Hall
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Summary

Capturing the flavor and breadth of the industry,Introduction to Hospitality Management, 3/e, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation. Devoting six chapters to management, the book focuses on hospitality and management and uses first-person accounts, corporate profiles and industry morsels to foster a studentrs"s appreciation for the field. This new edition includes access to an enhanced Companion Web Site and features more on event management, sustainable hospitality, and globalization.

Table of Contents

The Hospitality Industry and Tourism
Welcome to the Hospitality Industry
Tourism
Lodging
The Hotel Business
Rooms Division Operations
Food and Beverage Operations
Restaurants, Manager Services and Beverages
Restaurant Business
Restaurant Operations
Managed Services
Beverages
Recreation, Theme Parks, Clubs and Gaming Entertainment
Recreation, Theme Parks and Clubs
Gaming Entertainment
Assemblies and Event Management
Meetings, Conventions, Expositions
Special Events
Managerial Areas of the Hospitality Industry
Leadership and Management
Planning
Organizing
Communicating and Decision-Making
Human Resources and Motivation
Control
Table of Contents provided by Publisher. All Rights Reserved.

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