Introduction to Information Technology, 3rd Edition

by Efraim Turban (University of Hawaii, Manoa ); R. Kelly Rainer (Auburn Univ.); Richard E. Potter (Univ. of Illinois, Chicago)

• ISBN13: 9780471347804
• ISBN10: 0471347809
• Edition: 3rd
• Format: Hardcover
• Copyright: 2004-06-01
• Publisher: Wiley

Summary

This book is based on the fundamental premise that the major role of information technology (IT) is to support employees, regardless of their functional area or level in the organization * Features additional coverage of wireless and pervasive computing and updated case studies * Provides a global perspective and shows how IT facilitates export and import, managing multinational companies, and electronic trading around the globe

Author Biography

Efraim Turban is currently a Visiting Scholar with the Pacific Institute for Information Systems Management College of Business University of Hawaii at Manoa.

Table of Contents

PART I: THE ORGANIZATION IN THE DIGITAL ECONOMY.

1. The IT-Based Organization in the Digital Economy.

2. Information Technologies: Concepts and Management.

PART II: APPLYING IT FOR COMPETITIVE ADVANTAGE.

3. Data and Knowledge Management.

4. Network Computing.

5. E-Business and E-Commerce.

6. Mobile, Wireless, and Pervasive Computing.

PART III: APPLYING IT FOR COMPETITIVE ADVANTAGE.

7. Transaction Processing, Functional Applications, and Integration.

8. Enterprise Systems: From Supply Chains to ERP to CRM.

9. Interorganizational and Global Information Systems.

10. Managerial Support Systems.

PART IV: ACQUIRING AND IMPLEMENTING SYSTEMS.

11. Acquiring IT Applications and Infrastructure.

12. IT Ethics, Impacts, and Security.

TECHNOLOGY STUDIES.

Technology Guide 1: Computer Hardware.

Technology Guide 2: Computer Software.

Technology Guide 3: Managing Organizational Data and Information.

Technology Guide 4: Network and Telecommunications Basics.

Technology Guide 5: Internet Basics.

Technology Guide 6: A Technical View of Systems Analysis and Design.