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Introduction to Management Science,9780131888098
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Introduction to Management Science

by
Edition:
10th
ISBN13:

9780131888098

ISBN10:
0131888099
Format:
Hardcover
Pub. Date:
1/1/2010
Publisher(s):
Prentice Hall
List Price: $198.66
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Summary

The objective of this management science book is to help the reader solve the decision-making problems that confront managers in both the public and private sectors. It demonstrates the use of mathematical models to solve these problems, and provides numerous examples and illustrations to help the reader easily understand the material presented. Its concentration on computer solutions with Excel spreadsheets allows the reader to focus on the newest technological tools. Topics covered in this comprehensive book are linear programming; integer programming; transportation, transshipment, and assignment problems; network flow models; project management; nonlinear programming; probability and statistics; decision analysis; queuing analysis; simulation; forecasting; and inventory management. With its comprehensive appendices and CD-ROM module examples, this book is an excellent reference work for managers that utilize modeling techniques to solve problems and make decisions.

Table of Contents

Preface xiii
Management Science
1(28)
The Management Science Approach to Problem Solving
2(5)
Time Out: for Pioneers in Management Science
5(1)
Management Science Application: Management Science at Taco Bell
6(1)
Model Building: Break-Even Analysis
7(5)
Computer Solution
12(4)
Management Science Modeling Techniques
16(2)
Business Usage of Management Science Techniques
18(2)
Management Science Application: Management Science at FedEx
19(1)
Management Science Models in Decision Support Systems
20(9)
Management Science Application: A Decision Support System for Aluminum Can Production at Coors
22(1)
Summary
22(1)
References
23(1)
Problems
23(4)
Case Problems
27(2)
Linear Programming: Model Formulation and Graphical Solution
29(42)
Model Formulation
30(1)
A Maximization Model Example
30(4)
Time Out: for George B. Dantzig
31(3)
Graphical Solutions of Linear Programming Models
34(13)
Management Science Application: Operational Cost Control at Kellogg
35(11)
Management Science Application: Estimating Food Nutrient Values at Minnesota's Nutrition Coordinating Center
46(1)
A Minimization Model Example
47(6)
Management Science Application: Determining Optimal Fertilizer Mixes at Soquimich (South America)
51(2)
Irregular Types of Linear Programming Problems
53(2)
Characteristics of Linear Programming Problems
55(16)
Summary
57(1)
References
57(1)
Example Problem Solutions
57(4)
Problems
61(8)
Case Problems
69(2)
Linear Programming: Computer Solution and Sensitivity Analysis
71(39)
Computer Solution
72(7)
Management Science Application: Optimizing Production Quantities at GE Plastics
76(3)
Sensitivity Analysis
79(31)
Management Science Application: Grape Juice Management at Welch's
82(10)
Summary
92(1)
References
92(1)
Example Problem Solution
93(2)
Problems
95(12)
Case Problems
107(3)
Linear Programming: Modeling Examples
110(70)
A Product Mix Example
111(5)
A Diet Example
116(3)
An Investment Example
119(6)
Management Science Application: The Evolution of the Diet Problem
120(4)
Management Science Application: A Linear Programming Model for Optimal Portfolio Selection at Prudential Securities, Inc.
124(1)
A Marketing Example
125(4)
A Transportation Example
129(3)
A Blend Example
132(3)
A Multiperiod Scheduling Example
135(5)
Management Science Application: Gasoline Blending at Texaco
137(3)
A Data Envelopment Analysis Example
140(40)
Management Science Application: Analyzing Bank Branch Efficiency by Using DEA
141(3)
Summary
144(1)
References
145(1)
Example Problem Solution
145(2)
Problems
147(29)
Case Problems
176(4)
Integer Programming
180(42)
Integer Programming Models
181(4)
Management Science Application: Allocating Operating Room Time at Toronto's Mount Sinai Hospital
184(1)
Integer Programming Graphical Solution
185(2)
Computer Solution of Integer Programming Problems with Excel and QM for Windows
187(7)
Time Out: for Ralph E. Gomory
188(2)
Management Science Application: College of Business Class Scheduling at Ohio University
190(4)
0-1 Integer Programming Modeling Examples
194(28)
Management Science Application: Optimal Assignment of Gymnasts to Events
194(6)
Management Science Application: Managing Prototype Vehicle Test Fleets at Ford
200(2)
Management Science Application: Planning Next-Day Air Shipments at UPS
202(1)
Summary
203(1)
References
203(1)
Example Problem Solution
203(1)
Problems
204(12)
Case Problems
216(6)
Transportation, Transshipment, and Assignment Problems
222(50)
The Transportation Model
223(3)
Time Out: for Frank L. Hitchcock and Tjalling C. Koopmans
225(1)
Management Science Application: Transportation Models at Nu-kote International
226(1)
Computer Solution of a Transportation Problem
226(4)
The Transshipment Model
230(4)
The Assignment Model
234(1)
Computer Solution of an Assignment Problem
235(37)
Management Science Application: Assigning Managers to Construction Projects
238(1)
Summary
238(1)
References
239(1)
Example Problem Solution
239(1)
Problems
240(26)
Case Problems
266(6)
Network Flow Models
272(48)
Network Components
273(1)
The Shortest Route Problem
274(7)
The Minimal Spanning Tree Problem
281(5)
Management Science Application: Reducing Travel Costs at the Defense Contract Management Agency
282(4)
The Maximal Flow Problem
286(34)
Time Out: for E. W. Dijkstra, L. R. Ford, Jr., and D. R. Fulkerson
287(1)
Management Science Application: Improving Service for Yellow Freight System's Terminal Network
288(4)
Summary
292(1)
References
293(1)
Example Problem Solution
293(2)
Problems
295(19)
Case Problems
314(6)
Project Management
320(69)
The Elements of Project Management
321(8)
Time Out: Henry Gantt
326(2)
Management Science Application: Project ``Magic'' at Disney Imagineering
328(1)
CPM/PERT
329(9)
Time Out: for Morgan R. Walker, James E. Kelley, Jr., and D. G. Malcolm
330(8)
Probabilistic Activity Times
338(7)
Management Science Application: The 2002 Winter Olympic Games in Salt Lake City
344(1)
Microsoft Project
345(6)
Project Crashing and Time-Cost Trade-off
351(6)
Management Science Application: Reconstructing the Pentagon After 9/11
356(1)
Formulating the CPM/PERT Network as a Linear Proramming Model
357(32)
Summary
364(1)
References
364(1)
Example Problem Solution
365(2)
Problems
367(19)
Case Problems
386(3)
Multicriteria Decision Making
389(62)
Goal Programming
390(4)
Graphical Interpretation of Goal Programming
394(3)
Computer Solution of Goal Programming Problems with QM for Windows and Excel
397(7)
Management Science Application: Developing Television Advertising Sales Plans at NBC
398(3)
Time Out: for Abraham Charnes and William W. Cooper
401(3)
The Analytical Hierarchy Process
404(12)
Management Science Application: Selecting Students for Graduate Studies Abroad at Dar Al-Hekma Women's College
405(6)
Management Science Application: Analyzing Advanced-Technology Projects at NASA
411(3)
Management Science Application: Selecting a Site for a New Ice Hockey Arena by Using AHP
414(2)
Scoring Models
416(35)
Summary
418(1)
References
418(1)
Example Problem Solutions
418(4)
Problems
422(25)
Case Problems
447(4)
Nonlinear Programming
451(25)
Nonlinear Profit Analysis
452(3)
Constrained Optimization
455(3)
Solution of Nonlinear Programming Problems with Excel
458(3)
A Nonlinear Programming Model with Multiple Constraints
461(2)
Nonlinear Model Examples
463(13)
Management Science Application: Gas Production in Australia
466(2)
Summary
468(1)
References
469(1)
Example Problem Solution
469(1)
Problems
469(5)
Case Problems
474(2)
Probability and Statistics
476(38)
Types of Probability
477(2)
Fundamentals of Probability
479(4)
Management Science Application: Treasure Hunting with Probability and Statistics
481(2)
Statistical Independence and Dependence
483(7)
Expected Value
490(2)
Management Science Application: A Probability Model for Analyzing Coast Guard Patrol Effectiveness
492(1)
The Normal Distribution
492(22)
Summary
504(1)
References
504(1)
Example Problem Solution
504(2)
Problems
506(7)
Case Problem
513(1)
Decision Analysis
514(58)
Components of Decision Making
515(1)
Decision Making Without Probabilities
516(7)
Management Science Application: Decision Analysis at DuPont
518(5)
Decision Making with Probabilities
523(15)
Management Science Application: Evaluating Electric Generator Maintenance Schedules Using Decision Tree Analysis
534(4)
Decision Analysis with Additional Information
538(7)
Management Science Application: Decision Analysis in the Electric Power Industry
539(2)
Management Science Application: Discount Fare Allocation at American Airlines
541(4)
Management Science Application: Scheduling Refueling at the Indian Point 3 Nuclear Power Plant
545(1)
Utility
545(27)
Summary
547(1)
References
547(1)
Example Problem Solution
547(4)
Problems
551(17)
Case Problems
568(4)
Queuing Analysis
572(39)
Elements of Waiting Line Analysis
573(1)
The Single-Server Waiting Line System
574(10)
Time Out: for Agner Krarup Erlang
575(8)
Management Science Application: Reducing Perceived Waiting Time at Bank of America
583(1)
Undefined and Constant Service Times
584(3)
Finite Queue Length
587(3)
Management Science Application: Providing Telephone Order Service in the Retail Catalog Business
589(1)
Finite Calling Population
590(3)
The Multiple-Server Waiting Line
593(5)
Additional Types of Queuing Systems
598(13)
Summary
599(1)
References
599(1)
Example Problem Solution
600(1)
Problems
601(8)
Case Problems
609(2)
Simulation
611(55)
The Monte Carlo Process
612(5)
Time Out: for John Von Neumann
617(1)
Computer Simulation with Excel Spreadsheets
617(6)
Simulation of a Queuing System
623(4)
Management Science Application: Simulating the Israeli Army Recruitment Process
626(1)
Continuous Probability Distributions
627(5)
Statistical Analysis of Simulation Results
632(2)
Crystal Ball
634(9)
Verification of the Simulation Model
643(1)
Areas of Simulation Application
643(23)
Management Science Application: Simulating a 10-km Race in Boulder, Colorado
645(1)
Summary
645(1)
References
646(1)
Example Problem Solution
647(2)
Problems
649(14)
Case Problems
663(3)
Forecasting
666(62)
Forecasting Components
667(2)
Time Series Methods
669(14)
Management Science Application: Product Forecasting at Nabisco
673(1)
Management Science Application: Forecasting Customer Demand at Taco Bell
674(5)
Management Science Application: Seasonal Forecasting at Dell
679(4)
Management Science Application: Forecasting Service Calls at FedEx
683(1)
Forecast Accuracy
683(5)
Management Science Application: Demand Forecasting at National Car Rental
687(1)
Time Series Forecasting Using Excel
688(2)
Time Series Forecasting Using QM for Windows
690(1)
Regression Methods
691(37)
Management Science Application: Forecasting Daily Demand in the Gas Industry
695(7)
Summary
702(1)
References
702(1)
Example Problem Solutions
703(2)
Problems
705(20)
Case Problems
725(3)
Inventory Management
728(53)
Elements of Inventory Management
729(2)
Inventory Control Systems
731(2)
Time Out: for Ford Harris
733(1)
Economic Order Quantity Models
733(1)
The Basic EOQ Model
733(6)
The EOQ Model with Noninstantaneous Receipt
739(3)
The EOQ Model with Shortages
742(4)
Management Science Application: Determining Inventory Ordering Policy at Dell
745(1)
EOQ Analysis with QM for Windows
746(1)
EOQ Analysis with Excel and Excel QM
746(1)
Quantity Discounts
747(5)
Management Science Application: Quantity Discount Orders at Mars
750(2)
Reorder Point
752(2)
Determining Safety Stock by Using Service Levels
754(4)
Management Science Application: Establishing Inventory Safety Stocks at Kellogg's
757(1)
Order Quantity for a Periodic Inventory System
758(15)
Summary
759(1)
References
760(1)
Example Problem Solutions
760(1)
Problems
761(8)
Case Problems
769(4)
Appendix A
Normal Table
773(1)
Chi-square Table
774(1)
Appendix B
Setting Up and Editing a Spreadsheet
775(4)
Appendix C
The Poisson and Exponential Distributions
779(2)
Solutions to Selected Odd-Numbered Problems 781(8)
Glossary 789(6)
Index 795(8)
Photo Credits 803


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