On the Job With Hearing Loss: Hidden Challenges Successful Solutions

by Morris, Rebecca A.

• ISBN13: 9781600372698
• ISBN10: 1600372694
• Format: Paperback
• Copyright: 2007-11-01
• Publisher: Ingram Pub Services

Summary

Addressing issues for people at every experience level: 10 Steps to Successful Accommodations - a detailed plan of action. 10 sets of questions you need answered and why you need to ask them. 17 Occupational Reports. Typical job functions, communication issues and common accommodations. Perfect for newer counselors or employment specialists. Primer on how untreated hearing loss impacts Perceptions, Performance and Pay. Explains the hidden costs to short-term and long term employment opportunities and pay. Dozens of case studies portray the 'personal' side of hearing loss, not just the technical issues.

Table of Contents

Before You Begin: How this Book can Help You an Introduction	p. 5
Hearing Loss is Threatening the workforce	p. 11
Profile of Hearing Loss - The Real Impact	p. 15
Ten Steps to Successful Accommodations	p. 23
Telephone Issues	p. 35
Mastering Meetings	p. 41
Blasting Background Noise	p. 47
Non-Technical Solutions	p. 51
Technical Solution #1 - Hearing Aid Solutions	p. 55
Technical Solution #2 - Assistive Listening Systems (Specifically FM Systems)	p. 61
Occupations - A to Z	p. 67
Occupations include
Bank Clerks	p. 69
Bus Drivers	p. 73
Call Center Operators	p. 77
Corrections Officers	p. 81
Factory Workers	p. 85
Food Service Workers	p. 91
Home Health Care Personnel	p. 95
Inside Service and Salespersons	p. 97
Maintenance Personnel	p. 101
Managers	p. 105
Medical Professionals	p. 109
Office Personnel	p. 113
Outdoor Workers	p. 117
Pastors	p. 121
Retail Workers	p. 125
Teachers	p. 129
Truck Drivers	p. 137
Common Technical Accommodations	p. 141
Where to Get Help - Resources	p. 153
Index	p. 169
About the Author	p. 173
Communication Worksheet and Assessment Service	p. 175
Next Step - Get Personalized Help	p. 184
Bonus	p. 185
Table of Contents provided by Ingram. All Rights Reserved.