9780071825917

Juran's Quality Essentials For Leaders

by
  • ISBN13:

    9780071825917

  • ISBN10:

    0071825916

  • Edition: 1st
  • Format: Hardcover
  • Copyright: 5/6/2014
  • Publisher: McGraw-Hill Education
  • Purchase Benefits
  • Free Shipping On Orders Over $59!
    Your order must be $59 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • Get Rewarded for Ordering Your Textbooks! Enroll Now
List Price: $40.00 Save up to $6.00
  • Buy New
    $34.00

    USUALLY SHIPS IN 3-4 BUSINESS DAYS

Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
  • The eBook copy of this book is not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Summary

A practical, concise guide to improving business performance by properly applying quality management methods

"Dr. Juran's wisdom on quality and management is timeless. The tenets of modern quality that were forged by Dr. Juran in the second half of the 20th century are made contemporary by Joe DeFeo's practical experience and application of these principles in hundreds of organizations. This book belongs in the library of every leader who strives for world-class performance and wants to understand the concepts, techniques, and tools that will deliver it." -- PAUL BORAWSKI, Chief Executive Officer, ASQ - The Global Voice of Quality

Dr. Joseph Juran was the world's foremost thought leader on improving the financial performance of an organization with "quality management." In this book, Dr. Juran's successor as CEO of Juran Institute, Joseph A. DeFeo, uniquely distills Dr. Juran's life's work on quality with some of today's latest practices into a practical action plan for creating a strong, successful, globally competitive enterprise.

Juran's Quality Essentials for Leaders offers succinct, proven methods applicable to any country, company, or industry, from service to manufacturing. This concise guide explains how today's leaders can:

  • Embrace quality and not miss an opportunity to improve performance
  • Lead an organization through sustainable financial change while fostering a culture of quality
  • Stop useless initiatives by aligning goals with the strategic plan
  • Challenge new product or service development methods
  • Create breakthroughs in baseline performance
  • Ensure repeatable and compliant processes
  • Simplify macro processes with business process management
  • Execute benchmarking to sustain market leadership

Real-world examples demonstrate the successful application of the methodologies, tools, and techniques presented in the book. This results-oriented resource provides you with a detailed roadmap for leading a quality revolution in your organization.

Rewards Program

Write a Review