Preface | p. xiii |
Labor Relations Overview | p. 1 |
History and Law | p. 1 |
The Roots of the American Labor Movement | p. 3 |
Growth of National Unions | p. 6 |
Early Judicial Regulation | p. 19 |
Pro-Labor Legislation | p. 25 |
The Creation of a National Labor Policy | p. 27 |
Public-Sector Collective Bargaining | p. 36 |
Summary | p. 43 |
Interfering with the Employee's Right to Unionize | p. 45 |
Discriminating Against Union Members | p. 46 |
You Be the Arbitrator: Should an Employee's File Be Expunged? | p. 48 |
Exercise: Sources of Labor Relations Information | p. 49 |
Challenges and Opportunities | p. 51 |
Workplace Changes | p. 53 |
The Challenges | p. 59 |
The Opportunities | p. 63 |
Employee Teams | p. 70 |
Why Unionize? | p. 77 |
Unions Today | p. 82 |
Unions in Professional Sports | p. 83 |
Workforce Diversity | p. 91 |
Summary | p. 99 |
Job Performance | p. 101 |
Company Unions | p. 102 |
You Be the Arbitrator: Can a "Just Cause" Standard Be Satisfied Without Proving Fault? | p. 103 |
Exercise: Attitudes Toward Unions | p. 104 |
The Collective Bargaining Process | p. 107 |
Establishing a Bargaining Unit | p. 107 |
What Is Collective Bargaining? | p. 109 |
The National Labor Relations Board | p. 110 |
Bargaining Unit Determination | p. 114 |
Bargaining Unit Determination in the Public Sector | p. 123 |
Union Structure | p. 124 |
Public-Sector Unions | p. 131 |
Representation Elections | p. 132 |
The Organizing Drive | p. 132 |
Union Security | p. 147 |
Individual Rights Within Unions | p. 153 |
Summary | p. 155 |
Duty of Fair Representation | p. 156 |
Employer's Unlawful Assistance to Union | p. 156 |
You Be the Arbitrator: "Just Cause" for Termination | p. 158 |
Exercise: Certification Election | p. 159 |
Unfair Labor Practices | p. 161 |
Organizational Campaigns | p. 164 |
Union Organizing Strategies | p. 167 |
Union Avoidance Strategies by Management | p. 169 |
Unfair Labor Practices by Employers | p. 178 |
Unfair Labor Practices by Labor Organizations | p. 185 |
Duty to Bargain in Good Faith | p. 187 |
Duty to Furnish Information | p. 190 |
The Authority of the NLRB | p. 191 |
Unfair Labor Practices in the Public Sector | p. 197 |
Summary | p. 199 |
Unfair Labor Practice by an Employer | p. 201 |
Unfair Labor Practice by a Union | p. 202 |
You Be the Arbitrator: Bereavement Leave | p. 203 |
Exercise: What Do You Really Know About Organizational Campaign Unfair Labor Practices? | p. 204 |
Negotiating an Agreement | p. 206 |
The Bargaining Process | p. 208 |
Bargaining Techniques | p. 227 |
Impasse | p. 234 |
Bargaining in the Public Sector | p. 250 |
Summary | p. 258 |
Surface Bargaining | p. 260 |
Surface Bargaining | p. 261 |
You Be the Arbitrator: School Bus Drivers | p. 264 |
Exercise: Develop Your Own Negotiating Skills | p. 265 |
Cost of Labor Contracts | p. 271 |
Wage and Salary Issues | p. 271 |
Union Wage Concerns | p. 276 |
Management Wage Concerns | p. 281 |
Negotiated Wage Adjustments | p. 286 |
Wage Negotiation Issues | p. 299 |
Wage Surveys | p. 304 |
Costing Wage Proposals | p. 305 |
Union Wages and Inflation | p. 310 |
Public Employee Wage and Salary Issues | p. 311 |
Summary | p. 314 |
Premium Pay Rates | p. 315 |
Incentive Pay | p. 316 |
You Be the Arbitrator: Scheduling Saturday as Part of the Workweek | p. 318 |
Exercise: Wage Provisions | p. 320 |
Employee Benefits Issues | p. 321 |
Concession Bargaining | p. 323 |
Required Benefits | p. 327 |
Negotiated Benefits | p. 328 |
Income Maintenance Plans | p. 329 |
Health Care | p. 338 |
Pay for Time Not Worked | p. 344 |
Premium Pay | p. 351 |
Employee Services | p. 354 |
Public-Sector Benefits Issues | p. 358 |
Summary | p. 359 |
Paid Leaves of Absence | p. 360 |
Employee Benefits | p. 361 |
You Be the Arbitrator: Not Working a 40-Hour Week | p. 362 |
Exercise: Flexible Benefit Decisions | p. 364 |
Job Security and Seniority | p. 365 |
Job Security | p. 366 |
Seniority | p. 368 |
Calculation of Seniority | p. 369 |
Promotions | p. 375 |
Layoff and Recall Rights | p. 377 |
Advanced Notice of Shutdown | p. 380 |
Shared Work | p. 381 |
Determining Ability | p. 381 |
Company Mergers | p. 383 |
Successorship | p. 390 |
Employee Alcohol and Drug Testing | p. 392 |
Public-Sector Security Issues | p. 398 |
Summary | p. 403 |
Relocating Work Without Bargaining | p. 404 |
Drug Testing | p. 407 |
You Be the Arbitrator: Subcontracting Work or Union Busting? | p. 409 |
Exercise: Merging Seniority Lists | p. 410 |
The Labor Relations Process in Action | p. 413 |
Implementing the Collective Bargaining Agreement | p. 413 |
Reducing an Agreement to Writing | p. 414 |
Contract Enforcement | p. 421 |
Rights and Prohibited Conduct | p. 433 |
Public-Sector Contract Enforcement Issues | p. 442 |
Summary | p. 443 |
Contract Interpretation | p. 445 |
Duty to Bargain | p. 446 |
You Be the Arbitrator: Reassignment of Job Duties | p. 447 |
Exercise: Provisional Intent | p. 449 |
Grievance and Disciplinary Procedures | p. 450 |
Sources of Employee Grievances | p. 455 |
Steps in a Grievance Procedure | p. 457 |
Functions of Grievance Procedures | p. 459 |
Employee Misconduct | p. 461 |
Disciplinary Procedures | p. 466 |
Grievance Mediation | p. 470 |
Public-Sector Grievance Issues | p. 471 |
Summary | p. 473 |
Insubordination of a Police Officer While in Pursuit of a Stolen Vehicle | p. 474 |
Grooming Standards at Southwest Airlines | p. 474 |
You Be the Arbitrator: Employee Writing Threats | p. 475 |
Exercise: Source of Grievances | p. 477 |
The Arbitration Process | p. 478 |
History and Legal State of Arbitration | p. 480 |
Arbitration of Statutory Rights in Union and Nonunion Cases | p. 482 |
Types of Arbitration | p. 484 |
Selecting the Arbitrator | p. 487 |
Determining Arbitrability | p. 492 |
Hearing Procedures | p. 493 |
Case Preparation | p. 496 |
Contractual Issues | p. 497 |
Arbitration Issues in the Public Sector | p. 508 |
Summary | p. 511 |
Drug and Alcohol Testing | p. 513 |
Arbitrability | p. 514 |
You Be the Arbitrator: Alleged Theft of Company Property | p. 515 |
Exercise: Use of the Arbitration Process | p. 516 |
Comparative Global Industrial Relations | p. 517 |
Globalization | p. 519 |
World Wide Labor Movement | p. 524 |
International Labour Organization | p. 529 |
Anglophone Countries | p. 532 |
European Union Nations | p. 538 |
Far East | p. 558 |
Summary | p. 566 |
Insider Trading by Union Official | p. 568 |
You Be the Arbitrator: Minimum Wage | p. 570 |
Exercise: Attitudes toward Unions | p. 572 |
Texts of Statutes | p. 573 |
National Labor Relations Act | p. 573 |
Labor-Management Relations Act | p. 590 |
Endnotes | p. 603 |
Glossary | p. 627 |
Photo Credits | p. 644 |
Index | p. 645 |
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