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Table of Contents
|RECOGNIZING RIGHTS AND RESPONSIBILITIES OF UNIONS AND MANAGEMENT|
|1. Union-Management Relationships in Perspective|
|2. Evolution of Labor-Management Relationships|
|3. Legal Influences|
|4. Unions and Management: Key Participants in the Labor Relations Process|
|5. Why and How Unions are Organized|
|NEGOTIATING AND ADMINISTERING THE LABOR AGREEMENT|
|6. Negotiating the Labor Agreement|
|7. Resolving Negotiation Impasses and Developing Cooperation|
|8. Contract Administration|
|9. Labor and Employment Arbitration|
|THE OUTCOMES OF THE LABOR RELATIONS PROCESS: COLLECTIVE BARGAINING ISSUES|
|10. Employee Discipline|
|11. Institutional Issues: Managerial Rights, Union Security, and the Rights of Minority and Female Employees|
|12. Administrative Issues|
|13. Economic Issues|
|APPLYING THE LABOR RELATIONS PROCESS TO DIFFERENT LABOR RELATIONS SYSTEMS|
|14. Labor Relations in the Public Sector|
|15. Labor Relations in Multinational Corporations and in Other Countries|