9781416001683

Leadership and Nursing Care Management

by
  • ISBN13:

    9781416001683

  • ISBN10:

    1416001689

  • Edition: 3rd
  • Format: Paperback
  • Copyright: 9/26/2005
  • Publisher: ELSEVIER SAUNDERS PUBLISHING

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Summary

"Thoroughly updated and revised, this authoritative resource features an outstanding, research-based blend of practice and theory related to issues that impact nursing management and leadership today. It goes beyond the basics to equip you with the knowledge and expertise needed to excel in any supervisory or management role."--BOOK JACKET.

Table of Contents

Part I Leadership and Care Management Overview
Leadership Principles
3(30)
Leadership Overview
5(1)
Definitions
6(2)
Background
8(1)
Leadership: Five Interwoven aspects
8(2)
Leadership Theories
10(1)
Characteristics of Leadership: Trait Theories
10(3)
Leadership Styles
13(2)
Attitudinal Theories
15(1)
Situational Theories
15(6)
Contemporary Leadership Research
21(2)
Effective Leadership
23(2)
Leadership and Management Implications
25(2)
Current Issues and Trends
27(6)
Management Principles
33(28)
Leadership and Management Differentiated
34(1)
Definitions
35(2)
Background: The Management Process
37(4)
Management in Nursing Practice
41(1)
Management in Organizations
42(8)
Leadership and Management Implications
50(4)
Current Issues and Trends
54(7)
Part II The Professional's Role
Professional Practice and Career Development
61(22)
Definitions
63(2)
Nursing as a Profession
65(2)
Professionalization
67(2)
Careers
69(3)
Career Goals
72(1)
Socialization
72(1)
Job Tenure
73(1)
Leadership and Management Implications
74(3)
Current Issues and Trends
77(6)
Managing Time and Stress
83(26)
Time Management
83(10)
Stress Management
93(8)
Leadership and Management Implications
101(1)
Current Issues and Trends
102(7)
Health Policy, Health, and Nursing
109(22)
Definitions
110(2)
Factors Driving Public Policy Making
112(1)
Public Policy-Making Process
113(3)
Policy Formulation
116(3)
Policy Implementation Phase
119(1)
Policy Modification Phase
120(2)
Leadership and Management Implications
122(3)
Current Issues and Trends
125(6)
Critical Thinking Skills
131(18)
Definitions
132(2)
Background
134(1)
Problem Solving
135(6)
Leadership and Management Implications
141(2)
Current Issues and Trends
143(6)
Decision-Making Skills
149(32)
Definitions
150(1)
Background
151(3)
Decision-Making Situations
154(2)
Administrative and Organizational Decision Making
156(1)
Decision Styles
157(1)
The Decision Process
158(1)
Decision-Making Strategies
159(2)
Scenario Planning
161(2)
Computerized Decision Making
163(3)
Leadership and Management Implications
166(5)
Current Issues and Trends
171(10)
Part III Health Care Organizations and Systems
The Health Care System
181(24)
Definitions
181(1)
Evolution of the Health Care System
182(5)
Components of the Health Care System
187(3)
Leadership and Management Implications
190(2)
Current Issues and Trends
192(7)
Conclusions
199(6)
Organizational Climate and Culture
205(14)
Definitions
206(1)
Background
206(1)
Climate and Culture Differentiated
207(1)
Research
208(2)
Nursing Practice
210(1)
Leadership and Management Implications
211(2)
Current Issues and Trends
213(6)
Mission Statements, Policies, and Procedures
219(16)
Definitions
220(1)
Background
220(2)
Organizational Mission Statements
222(6)
Leadership and Management Implications
228(4)
Current Issues and Trends
232(3)
Organizational Structure
235(20)
Definitions
235(1)
Division of Labor
236(1)
Types of Structures
237(6)
The Organizational Chart
243(3)
Centralization and Decentralization of Power
246(1)
Leadership and Management Implications
246(4)
Current Issues and Trends
250(5)
Decentralization and Shared Governance
255(16)
Definitions
256(1)
Management and Centralization and Decentralization
256(3)
Shared Governance
259(4)
Leadership and Management Implications
263(2)
Current Issues and Trends
265(6)
Data Management and Informatics
271(16)
Definitions
272(1)
Nursing's Data Needs
273(1)
Nursing Informatics
274(1)
Electronic Health Record
274(3)
Standardized Clinical Terminology
277(1)
Nursing Management Minimum Data Set
278(2)
Leadership and Management Implications
280(1)
Current Issues and Trends
281(6)
Strategic Management
287(12)
Definitions
287(1)
Strategic Planning Process
288(4)
Elements of a Strategic Plan
292(1)
Implementation of the Strategic Plan
293(1)
Leadership and Management Implications
294(1)
Current Issues and Trends
295(4)
Marketing
299(16)
Definitions
300(2)
Background
302(1)
Marketing Strategy
302(2)
The Marketing Process: Implementing Strategy
304(2)
Leadership and Management Implications
306(2)
Current Issues and Trends
308(7)
Part IV Care Management
Models of Care Delivery
315(22)
Definitions
316(2)
Background
318(1)
Six Major Types of Delivery Systems
319(9)
Leadership and Management Implications
328(2)
Current Issues and Trends
330(7)
Case Management
337(24)
Definitions
339(4)
Background
343(7)
Case Management Implementation
350(3)
Development of Case Management Programs
353(2)
Leadership and Management Implications
355(1)
Current Issues and Trends
356(5)
Disease Management
361(22)
Definitions
362(6)
Background
368(5)
Population-Based Program Planning
373(2)
Population-Based Risk Assessment
375(1)
Leadership and Management Implications
376(1)
Current Issues and Trends
377(6)
Patient and Family Cultural Values
383(24)
Government Standards
383(4)
Definitions
387(1)
Background
388(2)
Cultural Awareness
390(1)
Cultural Assessment
391(1)
Leadership and Management Implications
392(1)
Caring for Culturally Diverse Clients
393(1)
Strategies for Cultural Competence
394(5)
Current Issues and Trends
399(8)
Communication, Persuasion, and Negotiation
407(32)
Definitions
408(1)
Background
409(11)
Negotiation
420(3)
Leadership and Management Implications
423(4)
Current Issues and Trends
427(12)
All-Hazards Disaster Preparedness
439(22)
Transitioning Theory into Practice for All-Hazards Preparedness
439(1)
Definitions
440(1)
Getting Started: First Steps
441(12)
Leadership and Management Implications
453(1)
Current Issues and Trends
454(7)
Evidence-Based Practice: Strategies for Nursing Leaders
461(20)
Definitions
461(2)
Models
463(1)
Topic Selection
464(2)
Communicating the Practice Change
466(1)
Users of the Practice Guideline
467(4)
Leadership Roles in Promoting Practice
471(1)
Leadership and Management Implications
472(1)
Current Issues and Trends
473(1)
Conclusion
474(7)
Part V Human Resources Management
Motivation
481(20)
Definitions
481(1)
Motivation Theory
482(11)
Research Findings on Motivation in Nursing
493(1)
Leadership and Management Implications
494(3)
Current Issues and Trends
497(4)
Power and Conflict
501(42)
Power
501(1)
Definitions
501(2)
Authority and Influence
503(1)
Sources of Power
504(5)
The Power of the Subunit
509(1)
Leadership and Management Implications
510(1)
Power and Leadership
511(3)
Conflict
514(1)
Definitions
515(1)
Views of Conflict
516(2)
Levels of Conflict
518(1)
Types of Conflict
519(1)
Stage Models of Conflict
519(5)
Conflict Management
524(8)
Leadership and Management Implications
532(4)
Current Issues and Trends
536(7)
Delegation
543(18)
Definitions
544(1)
Background
545(1)
Process of Delegation
546(3)
Delegation Pitfalls and Solutions
549(2)
Legal Aspects of Delegation and Supervision
551(3)
Leadership and Management Implications
554(1)
Current Issues and Trends
555(6)
Team Building and Working with Effective Groups
561(26)
Definitions
563(1)
Background
564(2)
Why People Join Groups
566(1)
Advantages of Groups
566(1)
Disadvantages of Groups
567(1)
Group Decision Making
568(1)
Work Teams
569(4)
Committees
573(1)
Effective Meetings
574(3)
Constructive Group Members
577(1)
Disruptive Group Members
577(2)
Leadership and Management Implications
579(1)
Current Issues and Trends
580(7)
Confronting the Nursing Shortage
587(18)
Definitions
587(1)
Background
588(3)
Current Issues and Trends
591(4)
Leadership and Management Implications
595(10)
Cultural and Generational Workforce Diversity
605(20)
Definitions
607(3)
Background
610(3)
Strategies for Cultural Competence
613(1)
Health Disparities
614(2)
Leadership and Management Implications
616(3)
Current Issues and Trends
619(6)
Staff Recruitment and Retention
625(24)
Definitions
626(1)
The Nursing Shortage
627(1)
International Recruitment
627(1)
American Nurses Association's Call to Action
628(2)
Recruitment
630(2)
Recruitment of Professional Nurses
632(5)
Retention: New Graduates and Qualified Experienced Registered Nurses
637(1)
Turnover: Cost and Management Strategies
638(3)
Leadership and Management Implications
641(2)
Current Issues and Trends
643(6)
Performance Appraisal
649(26)
Definitions
649(1)
Performance Appraisal Process
650(8)
Alternative Types of Performance Appraisal
658(1)
Reliability and Validity in Measurement
658(5)
Leadership and Management Implications
663(5)
Current Issues and Trends
668(7)
Prevention of Workplace Violence
675(18)
Definitions
676(2)
Regulatory Background
678(1)
Leadership and Management Implications
679(7)
Current Issues and Trends
686(7)
Collective Bargaining
693(20)
Definitions
694(1)
Background
695(2)
Collective Bargaining
697(1)
State Labor Laws
698(1)
History of Unionization of Nurses
698(2)
Setting the Scenario
700(3)
Nursing as a Profession
703(1)
Registered Nurses: Who Are They?
703(1)
Negotiations
704(1)
Points of View
705(1)
Leadership and Management Implications
706(1)
Current Issues and Trends
707(6)
Staffing and Scheduling
713(20)
Definitions
714(2)
Background
716(1)
Staffing and Scheduling Decisions
717(2)
Staffing Methods
719(1)
Steps in Developing a Staffing Pattern
720(1)
Scheduling
721(2)
Leadership and Management Implications
723(2)
Current Issues and Trends
725(8)
Legal and Ethical Issues
733(24)
Legal Aspects
734(1)
Definitions
734(4)
Law and the Nurse Manager
738(3)
Leadership and Management Implications
741(2)
Ethical Issues
743(1)
Ethical Decision Making in Clinical Health Care
744(2)
The Clash Between Clinical and Organizational Ethics
746(1)
Current Research
746(1)
Leadership and Management Implications
747(2)
Current Issues and Trends
749(8)
Part VI Fiscal Management
Financial Management
757(14)
Definitions
757(1)
Background
758(3)
Health Care Financial Strategies
761(2)
Leadership and Management Implications
763(2)
Ethical and Legal Issues
765(6)
Budgeting
771(18)
Definitions
771(3)
Background
774(4)
The Budgetary Process
778(2)
Leadership and Management Implications
780(2)
Cost Awareness
782(3)
Current Issues and Trends
785(4)
Productivity and Costing Out Nursing
789(16)
Definitions
789(1)
Background
790(2)
Production Process
792(1)
Cost-Analysis Strategy
792(1)
Leadership and Management Implications
793(4)
Costing Out Nursing Services
797(1)
Current Issues and Trends
798(7)
Part VII Outcomes Management
Change and Innovation
805(22)
Definitions
806(1)
Background
806(3)
Planned Change
809(1)
The Planned Change Process
810(9)
Leadership and Management Implications
819(2)
Current Issues and Trends
821(6)
Quality Improvement and Health Care Safety
827(42)
Definitions
827(3)
Health Care Quality in the Twenty-First Century
830(1)
Collaboration and Health Care Quality as Nursing Imperatives
831(1)
Industrial Models of Quality
832(2)
Standards of Quality
834(2)
Emerging Models of Health Care Quality Assessment and Management
836(3)
Costs Associated with Poor Health Care Quality
839(3)
Leadership and Management Implications
842(1)
Current Issues and Trends
843(3)
Health Care Safety and Health Care Risk Management
846(23)
Measuring and Managing Outcomes
869(16)
Definitions
870(2)
Background
872(1)
Development of Outcomes Measurement
873(1)
Leadership and Management Implications
874(4)
Current Issues and Trends
878(7)
Glossary 885(8)
Index 893

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