9780130321879

Leadership and Organizational Climate (Prentice Hall Organizational Development Series)

by
  • ISBN13:

    9780130321879

  • ISBN10:

    0130321877

  • Edition: 1st
  • Format: Paperback
  • Copyright: 2001-11-21
  • Publisher: Pearson

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Summary

Leadership and Organizational Climateis a book that shows how leaders impact organizational performance by manipulating the environmental determinants of motivation. Consciously or unconsciously, effective leaders arouse and direct the motivational energy that compels people to action. This book explains how specific leadership practices shape the dimensions of organizational climate and how different climates influence people's energies and efforts.Stringer discusses both the direct and indirect aspects of leadership: how the "memory" or "shadow" of a leader creates a certain atmosphere or climate within an organization, and how this climate impacts motivation. Leadership is too often explained in terms of the leader's direct face-to-face impact on people. This book describes and validates the less dramatic but more lasting impact that certain leadership practices have on people's thoughts, feelings, and behavior. Filled with examples showing how leaders can manage performance by using organizational climate, this book attempts to be a "cloud chamber" for the practice of leadershipit traces the normally unseen, but very real, motivational influences that leaders exert when they move through an organization.For individuals looking for tools they can immediately use to improve their leadership effectiveness and organizational performance.

Author Biography

Robert A. Stringer Jr. is a partner with Mercer Delta Consulting LLC, which consults to CEOs and senior executives of major corporations on the design and leadership of large-scale change. He works primarily in the areas of organizational effectiveness and executive leadership development.

For the past twenty-five years, Robert Stringer has designed and implemented business strategy and executive education programs in the United States and abroad. His assignments included projects with Bank of America, General Electric, Imperial Chemicals, Inc., PepsiCo, General Mills, Fidelity Investments, HSBC, AT&T, Gillette, Xerox, Prudential, and Citibank.

In addition to Leadership and Organizational Climate: The Cloud Chamber Effect, Mr. Stringer has coauthored three other books: Motivation and Organizational Climate with George H. Litwin, Men in Management with J.B. Kassarjian, and Strategy Traps and How to Avoid Them with Joel Uchenick. He received a B.A. with honors from Harvard College and an M.B.A. degree with distinction from Harvard Business School. He also taught on the faculty of the Harvard Graduate School of Business Administration, spending .part of that tenure teaching in the Philippines.

Table of Contents

Introduction ``The Cloud Chamber Effect'' xix
PART I WHAT IS ORGANIZATIONAL CLIMATE? 1(76)
The Concept of Organizational Climate
2(17)
Origins of Climate
3(3)
The Bridge
6(1)
The Weather of the Workplace
7(1)
Definitions
8(2)
Climate Dimensions
10(2)
The Determinants of Climate
12(2)
Climate and Culture
14(3)
Measuring the Unmeasurable
17(2)
Motivation: ``What Makes People Tick?''
19(22)
The Human Mystery
19(3)
Historical Perspective
22(2)
A Workable Framework
24(3)
Intrinsic Motivation
27(1)
The Intrinsic Motives of Achievement, Affiliation, and Power
28(8)
The Role of the Environment in Arousing Motivation
36(1)
The Future of Motivation
37(4)
Measuring Organizational Climate
41(18)
The Need for a ``Thought/Feeling Meter''
42(2)
Climate Dimensions and Aroused Motivation
44(8)
The First-Generation Climate Questionnaire
52(2)
The Next Generation of the Questionnaire
54(3)
Managerial Validity
57(2)
The Climate Survey
59(18)
The Final Phases of Development of Our Climate Survey
62(2)
A Real-World Climate Measurement Tool
64(1)
The Organizational Climate Survey
64(3)
What Is the Organization Being Measured?
67(2)
Measuring Leadership
69(1)
The Feedback Report
69(2)
Is There a ``Perfect Climate''?
71(1)
Do Climate Survey Results Predict Organizational Performance?
72(2)
The Practical Benefits of Our Approach to Measuring Climate
74(3)
PART II WHAT CAUSES CLIMATE? 77(58)
The Determinants of Climate
78(20)
Causing Climate
79(2)
Determinants Inside and Outside of the Organization
81(3)
External Environment
84(5)
Strategy
89(3)
Organizational Arrangements
92(3)
Historical Forces
95(2)
Leadership
97(1)
Leadership
98(20)
Leadership and Climate
99(3)
Leadership Practices
102(2)
Leadership Versus Management
104(6)
Measuring What Bosses Do
110(2)
How Do You Change Leadership Practices?
112(5)
Implications for Maria
117(1)
A ``Hit List'' of Leadership Practices
118(17)
What Practices Really Matter?
119(2)
The Leadership Questionnaire
121(9)
How Well Do Leadership Practices Predict Climate?
130(2)
Our ``Hit List'' of the Most Powerful Leadership Practices
132(1)
How the ``Hit List'' Predicts Total Climate
132(3)
PART III HOW CAN WE USE CLIMATE? 135(92)
Using Climate as a Performance Management Tool
136(26)
Educational Books Corporation: Managing Creativity
137(6)
Grand Traverse Cherries: Raising the Bar
143(6)
Pita Plus: Firing Your Boss
149(7)
Preston King: Rigging the Data
156(5)
A Two-Part System
161(1)
A Tale of Two Schools: ``Irrelevant Leadership''
162(22)
Schools Are Different
163(2)
A Case Study in Two Public High Schools
165(2)
Feedback Sessions
167(1)
The Results
168(11)
Principal Selection
179(1)
Implications
180(4)
Health Care Organizations: Generating a ``Margin for Mission''
184(20)
Distinctive Problems
186(3)
Leadership Challenges
189(1)
UHCS's Integrated Delivery Network
190(1)
The Climate Survey
191(10)
Intervention
201(1)
Prognosis
202(2)
The Future of Leadership and Organizational Climate
204(23)
The Future of Climate: Visitor Climates
205(10)
The Future of Climate: Measurement and Feedback
215(1)
The Future of Climate: Climate in Cyberspace
216(4)
The Future of Leadership
220(4)
The Bottom Line: Motivational Capital
224(3)
PART IV CLIMATE MANAGEMENT TOOLKIT 227(1)
Appendix I The Climate Questionnaire 228(8)
Appendix II The Organizational Climate Report 236(5)
Appendix III A User's Guide to Your Organizational Climate Scores 241(11)
Appendix IV The Climate Survey Feedback and Planning Guide 252(11)
Appendix V The Practices Resource Guide 263(24)
References and Suggested Readings 287(4)
Index 291

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