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Now in its Sixth Edition, this foremost leadership and management text incorporates application with theory and emphasizes critical thinking, problem solving, and decision making. More than 225 case studies and learning exercises promote critical thinking and interactive discussion. Case studies cover a variety of settings, including acute care, ambulatory care, long-term care, and community health. The book addresses timely issues such as leadership development, staffing, delegation, ethics and law, organizational, political, and personal power, management and technology, and more. Web links and learning exercises appear in each chapter. An Instructor's CD-ROM includes a testbank and PowerPoint slides.
Table of Contents
|The Critical Triad: Decision Making, Management, and Leadership||p. 1|
|Decision Making, Problem Solving, and Critical Thinking: Requisites for Successful Leadership and Management||p. 1|
|Classical Views of Leadership and Management||p. 31|
|Twenty-First Century Thinking About Leadership and Management||p. 51|
|Foundation for Effective Leadership and Management: Ethics, Law, and Advocacy||p. 69|
|Ethical Issues||p. 69|
|Legal and Legislative Issues||p. 93|
|Patient, Subordinate, and Professional Advocacy||p. 119|
|Roles and Functions in Planning||p. 140|
|Operational and Strategic Planning||p. 140|
|Planned Change||p. 166|
|Time Management||p. 186|
|Fiscal Planning||p. 208|
|Career Development: From New Graduate to Retirement||p. 239|
|Roles and Functions in Organizing||p. 264|
|Organizational Structure||p. 264|
|Understanding Organizational, Political, and Personal Power||p. 293|
|Organizing Patient Care||p. 315|
|Roles and Functions in Staffing||p. 335|
|Employee Recruitment, Selection, Placement, and Indoctrination||p. 335|
|Socializing and Educating Staff for Team Building||p. 369|
|Staffing Needs and Scheduling Policies||p. 397|
|Roles and Functions in Directing||p. 421|
|Creating a Motivating Climate||p. 421|
|Organizational, Interpersonal, and Group Communication||p. 441|
|Managing Conflict||p. 487|
|Understanding Collective Bargaining, Unionization, and Employment Laws||p. 513|
|Roles and Functions in Controlling||p. 537|
|Quality Control||p. 537|
|Performance Appraisal||p. 569|
|Problem Employees: Rule Breakers, Marginal Employees, and the Chemically or Psychologically Impaired||p. 593|
|Solutions to Selected Learning Exercises||p. 624|
|Table of Contents provided by Blackwell. All Rights Reserved.|