Learning Team Skills (NetEffect Series)

by Bell, Arthur H.; Smith, Dayle M.

• ISBN13: 9780130336743
• ISBN10: 0130336742
• Edition: 1st
• Format: Paperback
• Copyright: 2003-01-01
• Publisher: Allyn & Bacon

Summary

This concise book is designed to teach the reader about the traits and skills which make up a successful team and how to effectively contribute to overall team success as an individual member.Chapters progress from the origins of team development through membership, processes, interpersonal relationships, conflict resolution, leadership issues, and goal achievement.corporate training environments

Table of Contents

Preface	ix
Why Teams?	1	(12)
Teams and Buy-In	5	(2)
Teams and Censorship, Pro and Con	7	(1)
Teams and Cross Training	8	(1)
Teams and Follow-Up Responsibilities	9	(1)
Teams and the Social Aspect of Enterprise	10	(1)
Summing Up	11	(2)
Assessing Your Team Experience and Insights	13	(10)
Summing Up	22	(1)
Building a Balanced Team	23	(16)
The Importance of Balance	24	(1)
Causes of Team Imbalance	25	(1)
How and When to Plan for Balance	26	(1)
The Limits of Personality Tests	27	(1)
Making the Most of Gender Balance	28	(1)
Characteristics of Men's and Women's Communication Habits	29	(9)
Summing Up	38	(1)
Becoming a Team Member and a Team Leader	39	(12)
How to Know if Your Organization Needs Teams	40	(1)
Putting Together Your Case for a Team	40	(1)
A Sample Communication to Management Regarding Team Formation	41	(1)
Preparing for Team Membership	42	(1)
Preparing to Lead a Team	43	(1)
Activities for the First Team Meeting	44	(2)
Writing an Informal Agenda for Team Meetings	46	(1)
Taking Notes or Minutes for Team Meetings	47	(1)
Keeping the Team Informed Between Meetings	48	(1)
Summing Up	49	(2)
Observing Team Leadership Skills at Work	51	(8)
Welcome to the New Employee Orientation Team	52	(1)
The Meeting Begins	52	(6)
Summing Up	58	(1)
Observing Team Member Skills at Work	59	(10)
Welcome Back to the New Employee Orientation Team	60	(1)
The Meeting Begins Again	61	(7)
Summing Up	68	(1)
Understanding and Resolving Team Problems	69	(16)
A Case History of a Troubled Team	70	(1)
Teaching People How to Be Team Members	71	(2)
Five Common Team Problems and Tools for Repair and Prevention	73	(3)
The Stalled Team	76	(2)
The Out-of-Control Team	78	(1)
The Bickering Team	78	(1)
The Leaderless Team	79	(1)
How People Indicate That a Team Is in Trouble	80	(1)
A Lighter Look at the Challenge of Managing a Team	81	(2)
Summing Up	83	(2)
Motivating Team Members and Leaders	85	(12)
Right Motivators for Productive Teams	86	(10)
Summing Up	96	(1)
Completing Collaborative Projects Through Teamwork	97	(14)
Why Teams Often Have Trouble with Collaborative Projects	98	(2)
Why Collaborative Projects Are Good for Teams and Good for Business	100	(2)
Steps in the Collaborative Process for Documents and Presentations	102	(6)
Guidelines for the Team Leader of a Collaborative Project	108	(1)
Summing Up	109	(2)
Developing Intercultural Teams	111	(12)
Shared Information Without a Shared Culture	112	(1)
What's at Stake in Understanding Cultural Differences	112	(5)
Grasping the Deeper Aspects of Cultural Difference	117	(4)
Communication in the Intercultural Team Meeting	121	(2)
Recommended Readings	123	(2)
Index	125

Excerpts

As with other books in this series, we intend this discussion of teams to be more of a conversation than a lecture. At frequent points throughout these chapters, you will have a chance to "talk back" in the Your Turn exercises. We hope you will use these opportunities to write down your experiences, attitudes, objections, insights, and feedback. In this way you will participate with us in learning about teams and their importance in organizational life.You can talk back in a more immediate way by e-mailing us with your questions, comments, thoughts, and reflections about the contents of this book. Please contact us [e-mail]--and plan to receive a response within 48 hours or sooner.