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Listening : Processes, Functions and Competency
by Worthington, Debra L.; Fitch-hauser, Margaret E.Edition:
1st
ISBN13:
9780132288545
ISBN10:
0132288540
Format:
Paperback
Pub. Date:
2/25/2011
Publisher(s):
Pearson
List Price: $88.00
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Summary
Debuting it its first edition, Listening#xA0;explores the process and role of listening in human communication#xA0;as a cognitive process, as a social function, and as#xA0;a critical professional competency. It introduces readers to the theory and research of listening scholarship, the#xA0;book#xA0;also helps to build practical skills and achieve the desired outcomes of effective listening.
Table of Contents
Chapter 1. Introduction and Overview
Chapter 2. Listening: Types and Competency
Chapter 3. Listening and Information Processing
Chapter 4. Individual Differences in the Learning Process
PART II. LISTENING AS A SOCIAL FUNCTION
Chapter 5. Listening in the Conversational Context
Chapter 6. Listening and Relationship Building: The Family Context
Chapter 7. Listening and Relationship Building: Friends and Romance
PART III. LISTENING AS A CRITICAL PROFESSIONAL COMPETENCY
Chapter 8. Listening in Context: Education
Chapter 9. Listening in Context: Organizations
Chapter 10. Listening and Health: Psychological and Physical Realities
Chapter 11. Listening in Legal Contexts
PART IV. LISTENING: NEW FRONTIERS
Chapter 12. Transforming Listening: Future Directions
