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Listening : Processes, Functions and Competency,9780132288545
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Listening : Processes, Functions and Competency

by ;
Edition:
1st
ISBN13:

9780132288545

ISBN10:
0132288540
Format:
Paperback
Pub. Date:
2/25/2011
Publisher(s):
Pearson
List Price: $95.40

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Summary

Debuting it its first edition, Listening#xA0;explores the process and role of listening in human communication#xA0;as a cognitive process, as a social function, and as#xA0;a critical professional competency. It introduces readers to the theory and research of listening scholarship, the#xA0;book#xA0;also helps to build practical skills and achieve the desired outcomes of effective listening.

Table of Contents

PART I. LISTENING AS A COGNITIVE PROCESS

Chapter 1. Introduction and Overview

Chapter 2. Listening: Types and Competency

Chapter 3. Listening and Information Processing

Chapter 4. Individual Differences in the Learning Process

 

PART II. LISTENING AS A SOCIAL FUNCTION

Chapter 5. Listening in the Conversational Context

Chapter 6. Listening and Relationship Building: The Family Context

Chapter 7. Listening and Relationship Building: Friends and Romance

 

PART III. LISTENING AS A CRITICAL PROFESSIONAL COMPETENCY

Chapter 8. Listening in Context: Education

Chapter 9. Listening in Context: Organizations

Chapter 10. Listening and Health: Psychological and Physical Realities

Chapter 11. Listening in Legal Contexts

 

PART IV. LISTENING: NEW FRONTIERS

Chapter 12. Transforming Listening: Future Directions



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