Bulk sales, PO's, Marketplace Items, eBooks, Apparel, and DVDs not included.
Questions About This Book?
- The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
Table of Contents
|1. A First Look at Interpersonal Relationships|
|2. Communication and Identity: The Self and Messages|
|3. Perception: What You See Is What You Get|
|4. Emotions: Thinking, Feeling, and Acting|
|5. Language: Barrier and Bridge|
|6. Nonverbal Communication: Messages without Words|
|7. Listening: More than Meets the Ear|
|8. Communication and Relational Dynamics|
|9. Improving Communication Climates|
|10. Managing Interpersonal Conflicts|