More New and Used
from Private Sellers
Questions About This Book?
Why should I rent this book?
Renting is easy, fast, and cheap! Renting from eCampus.com can save you hundreds of dollars compared to the cost of new or used books each semester. At the end of the semester, simply ship the book back to us with a free UPS shipping label! No need to worry about selling it back.
How do rental returns work?
Returning books is as easy as possible. As your rental due date approaches, we will email you several courtesy reminders. When you are ready to return, you can print a free UPS shipping label from our website at any time. Then, just return the book to your UPS driver or any staffed UPS location. You can even use the same box we shipped it in!
What version or edition is this?
This is the 2nd edition with a publication date of 2/16/2009.
What is included with this book?
- The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
- The Rental copy of this book is not guaranteed to include any supplemental materials. You may receive a brand new copy, but typically, only the book itself.
Consumer text presents examples, techniques, and practical exercises for becoming a better listener and making yourself heard and understood. Topics include why listening is important, how to let go of your own needs and listen, how to defuse emotional reactivity, and how to listen and be heard within the family. Previous edition: c1995. Softcover, hardcover available.
Michael P. Nichols, PhD, Professor of Psychology at the College of William and Mary, is the author of Stop Arguing with Your Kids, among numerous other books. He is a well-known therapist and a popular speaker.
Table of Contents
|The Yearning to Be Understood|
|"Did You Hear What I Said?": Why Listening Is So Important||p. 9|
|"Thanks for Listening": How Listening Shapes Us and Connects Us to Each Other||p. 25|
|"Why Don't People Listen?": How Communication Breaks Down||p. 42|
|The Real Reasons People Don't Listen|
|"When Is It My Turn?"-The Heart of Listening: The Struggle to Suspend Our Own Needs||p. 73|
|"You Hear Only What You Want to Hear": How Hidden Assumptions Prejudice Listening||p. 96|
|"Why Do You Always Overreact?!": How Emotionality Makes Us Defensive||p. 111|
|Getting Through to Each Other|
|"Take Your Time-I'm Listening": How to Let Go of Your Own Needs and Listen||p. 139|
|"I Never Knew You Felt That Way": Empathy Begins with Openness||p. 157|
|"I Can See This Is Really Upsetting You": How to Defuse Emotional Reactivity||p. 176|
|Listening in Context|
|"We Never Talk Anymore": Listening Between Intimate Partners||p. 205|
|"Nobody around Here Ever Listens to Me!": How to Listen and Be Heard within the Family||p. 235|
|From "Do I Have To?" to "That's Not Fair!": Listening to Children and Teenagers||p. 252|
|"I Knew You'd Understand": Being Able to Hear Friends and Colleagues||p. 280|
|About the Author||p. 314|
|Table of Contents provided by Ingram. All Rights Reserved.|