9780132742054

ManageFirst Principles of Food and Beverage Management with Online Test Voucher

by
  • ISBN13:

    9780132742054

  • ISBN10:

    0132742055

  • Edition: 2nd
  • Format: Paperback
  • Copyright: 5/24/2012
  • Publisher: Prentice Hall

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Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
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Summary

This text focuses on PRINCIPLES OF FOOD AND BEVERAGE MANAGEMENT topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The exam can be taken in either a paper-and-pencil or online format. The exam format is selected at the time of purchase. The text and exam are part of the NRAEF ManageFirst Programfrom the National Restaurant Association Educational Foundation. This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitably operation. The NRAEF ManageFirst Programtraining program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program includes 10 topics each with a Competency Guide, exam, Instructor Resources, certificate and credential.* This Competency Guide includes an Online Test Voucher.

Table of Contents

About the National Restaurant Association and the National Restaurant Association Educational Foundation 

Acknowledgements

Features of the ManageFirst Books

Real Manager

 

1 — It All Starts With the Menu

2 — Standardized Recipes Are Critical

3 — Product Purchasing

4 — Product Receiving, Storing, and Issuing

5 — Quality Food Production Standards

6 — Quality Beverage Management Standards

7 — Facilitating Performance of Production Staff

8 — Communicating with Customers

9 — Managing Buffets, Banquets, and Catered Events

10 — Food and Beverage Management: Analysis and Decision Making

 

Field Project

Glossary

Index

Rewards Program

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