About the National Restaurant Association and the National Restaurant Association Educational Foundation
Acknowledgements
Features of the ManageFirst Books
Real Manager
1 — It All Starts With the Menu
2 — Standardized Recipes Are Critical
3 — Product Purchasing
4 — Product Receiving, Storing, and Issuing
5 — Quality Food Production Standards
6 — Quality Beverage Management Standards
7 — Facilitating Performance of Production Staff
8 — Communicating with Customers
9 — Managing Buffets, Banquets, and Catered Events
10 — Food and Beverage Management: Analysis and Decision Making
Field Project
Glossary
Index
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