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Management (7th Ed),9780395871904

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Management (7th Ed)

by KREITNER

Edition:

7th

ISBN13:

9780395871904

ISBN10:

0395871905

Format:

Paperback

Pub. Date:

10/29/1997

Publisher(s):

South-Western College Pub

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Table of Contents

PART ONE The Management Challenge

1

(156)

1 Managers and Entrepreneurs

2

(32)

2 The Evolution of Management Thought

34

(32)

3 The Changing Environment of Management

66

(31)

4 International Management and Cross-Cultural Competence

97

(31)

5 Management's Social and Ethical Responsibilities

128

(29)

PART TWO Planning and Decision Making

157

(94)

6 The Basics of Planning and Project Planning

158

(33)

7 Strategic Management

191

(28)

8 Decision Making and Creative Problem Solving

219

(32)

PART THREE Organizing, Managing Human Resources, and Communicating

251

(130)

9 Organizations

252

(32)

10 Organizing for the Twenty-First Century

284

(32)

11 Human Resource Management

316

(33)

12 Communicating in the Computer Age

349

(32)

PART FOUR Motivating and Leading

381

(130)

13 Motivating Job Performance

382

(33)

14 Group Dynamics and Teamwork

415

(29)

15 Influence Processes and Leadership

444

(32)

16 Change, Conflict, and Negotiation

476

(35)

PART FIVE Production, Organizational Control, and Quality

511

17 Production and Organizational Control Processes

512

(38)

18 Improving Product and Service Quality

550

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