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Management,9780072288858
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Management

by
Edition:
9th
ISBN13:

9780072288858

ISBN10:
007228885X
Format:
Paperback
Pub. Date:
7/1/1999
Publisher(s):
MCGRAW HILL BOOK COMPANY

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Table of Contents

SECTION I FOUNDATIONS 1(84)
Introduction to Management
2(20)
The Management Movement
22(22)
Communication Skills
44(16)
Decision-Making Skills
60(25)
SECTION II CONTEMPORARY ISSUES 85(52)
Information Systems for Managers
86(20)
Legal, Ethical, and Social Responsibilities
106(14)
International Business
120(17)
SECTION III PLANNING SKILLS 137(46)
The Basics of Planning and Strategic Management
138(22)
Operations Management and Planning
160(23)
SECTION IV ORGANIZING AND STAFFING SKILLS 183(104)
Organizing Work
184(18)
Organization Structure
202(24)
Understanding Work Groups
226(16)
Staffing
242(24)
Developing Employees and Managers
266(21)
SECTION V DIRECTING SKILLS 287(88)
Motivation
288(20)
Leadership
308(20)
Managing Conflict and Stress
328(24)
Managing Change, Culture, and Diversity
352(23)
SECTION VI CONTROLLING SKILLS 375(67)
Controlling
376(22)
Appraising and Rewarding Performance
398(22)
Operations Control
420(22)
Glossary of Key Terms 442(13)
Name Index 455(4)
Company Index 459(2)
Subject Index 461


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