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Strategic communication methods that support the development of ethical and effective managers at all levels of business. For readers who know that they need effective communication skills in order to be successful in the business world, this text provides a strategic, yet practical view of managerial communication.
Table of Contents
Chapter 1: Management Communication in Transition Chapter 2: Communication and Strategy Chapter 3: Communication Ethics Chapter 4: Speaking Chapter 5: Writing Chapter 6: Persuasion Chapter 7: Technology Chapter 8: Listening and Feedback Chapter 9: Nonverbal Communication Chapter 10: Intercultural Communication Chapter 11: Managing Conflict Chapter 12: Business Meetings That Work Chapter 13: Dealing with the News Media