For sophmore, junior, senior, and MBA-level MIS and Information Systems courses. These authoritative authors continue to define the MIS course by integrating coverage of essential new technologies, their applications, and their impact on managerial decisions.

Part I: Organizations, Management and the Networked Enterprise Chapter 1: Information Systems in Global Business Today Chapter 2: Global E-Business: How Businesses Use Information Systems Chapter 3: Information Systems, Organizations, and Strategy Chapter 4: Ethical and Social Issues in Information Systems Part I Project: Analyzing Business Processes for an Enterprise System Part II: Information Technology Infrastructure Chapter 5: IT Infrastructure and Emerging Technologies Chapter 6: Foundations of Business Intelligence: Databases and Information Management Chapter 7: Telecommunications, the Internet and Wireless Technology Chapter 8: Securing Information Systems Part II Project: Creating a New Internet Business Part III: Key System Applications for the Digital Age Chapter 9: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications Chapter 10: E-Commerce: Digital Markets, Digital Goods Chapter 11: Managing Knowledge Chapter 12: Enhancing Decision Making Part III Project: Designing an Enterprise Information Portal Part IV: Building and Managing Systems Chapter 13: Building Information Systems Chapter 14: Project Management: Establishing the Business Value of Systems and Managing Change Chapter 15: Managing Global Systems