9780521535946

Management Mistakes in Healthcare: Identification, Correction, and Prevention

by
  • ISBN13:

    9780521535946

  • ISBN10:

    0521535948

  • Edition: 1st
  • Format: Paperback
  • Copyright: 2010-04-01
  • Publisher: Cambridge University Press
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Supplemental Materials

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  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

Summary

While increasing attention has been directed recently toward recognizing and reducing medical errors, healthcare organizations have yet to benefit from a similar scrutiny of management mistakes. Serving as a call to action for health care managers throughout the world, this book addresses the information gap on this critical issue.

Table of Contents

Notes on the contributorsp. vii
Forewordp. xi
Prefacep. xv
Acknowledgmentsp. xvii
Addressing management mistakes in healthcare
Acknowledging and examining management mistakesp. 3
The context of managerial mistakesp. 28
Identifying, classifying, and disclosing mistakesp. 40
What medical errors can tell us about management mistakesp. 74
Correcting and preventing management mistakesp. 84
A question of accountabilityp. 103
Case studies of mistakes in healthcare management
Medical errors: Paradise Hills Medical Center Commentaryp. 119
Nursing shortage: Metropolitan Community Hospital Commentaryp. 135
Information technology setback: Heartland Healthcare System Commentaryp. 155
Inept strategic planning: Southwestern Regional Healthcare System Commentaryp. 165
Public relations fiasco, George C. Fremont Community Hospital Commentaryp. 173
Ineffectual governance: Pleasant Valley Regional Health System Commentaryp. 180
Failed hospital merger: Richland River Valley Healthcare System Commentaryp. 201
UK review of selected casesp. 215
Lessons learned: insights and admonitionsp. 225
Suggested further readingp. 240
Indexp. 242
Table of Contents provided by Rittenhouse. All Rights Reserved.

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