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Preface | p. ix |
Managing Strategically | p. 1 |
Strategy Basics | p. 2 |
Introduction | p. 2 |
Sustained Competitive Advantage | p. 4 |
Winning Moves | p. 7 |
Analysis | p. 7 |
Moves | p. 7 |
Understanding Management Strategy | p. 9 |
Chess | p. 9 |
War | p. 13 |
Sports | p. 17 |
Keeping Score: Performance Measurement | p. 19 |
The Balanced Scorecard | p. 19 |
Measures of Overall Dominance | p. 20 |
Industry Boundaries | p. 21 |
Summary | p. 22 |
Endnotes | p. 23 |
External Analysis | p. 25 |
Introduction | p. 25 |
Industry Analysis | p. 26 |
Industrial Organization Economics | p. 27 |
The Five Forces | p. 27 |
Industry Differences: Examples of Five-Force Analysis | p. 28 |
The Strategist's Role in Industry Analysis | p. 32 |
Long-Term Industry Attractiveness | p. 34 |
Macroenvironmental Analysis | p. 35 |
Components of the External Environment | p. 35 |
Systems and Scenarios | p. 45 |
Uncertainty | p. 46 |
An Enacted Environment: The Industry and Its Boundaries | p. 47 |
Cooperation or Competition? | p. 48 |
Stakeholder Analysis | p. 49 |
Stakeholder Theory | p. 49 |
Agency Theory | p. 49 |
Summary | p. 50 |
Endnotes | p. 51 |
Internal Analysis | p. 53 |
Introduction | p. 53 |
Management Theory | p. 55 |
The Human Relations Approach | p. 56 |
Contingency Theory | p. 56 |
The Seven-S Framework | p. 58 |
Value Chain Analysis | p. 60 |
Value Chain Linkages | p. 61 |
Benefits of Value Chain Linkages: An Example | p. 62 |
The Resource-Based View | p. 62 |
RBV versus IO Economics | p. 63 |
Resources, Capabilities, and Competencies | p. 64 |
From Resources to Capabilities | p. 66 |
Examples of Company Capabilities | p. 69 |
From Capabilities to Competencies | p. 71 |
The Process of Acquisition | p. 74 |
Summary | p. 74 |
Endnotes | p. 75 |
Making Moves | p. 77 |
Timing and Positioning | p. 78 |
Introduction | p. 78 |
Timing | p. 79 |
The Value of Rapid Adjustment | p. 81 |
Obstacles to Quick Action | p. 82 |
Game Theory | p. 83 |
Learning from Game Theory | p. 87 |
Positioning | p. 89 |
Are Low Cost and Differentiation Incompatible? | p. 92 |
The New Alternative: Best Value | p. 93 |
Repositioning | p. 95 |
Strategic Groups: Company Segmentation | p. 97 |
Segmentation by Product or Service | p. 99 |
Summary | p. 100 |
Endnotes | p. 101 |
Mergers, Acquisitions, and Divestitures | p. 103 |
Introduction | p. 103 |
Different Forms a Firm Can Take | p. 104 |
Mergers, Acquisitions, and Divestitures: The Record Thus Far | p. 105 |
A Poor Record of Past Performance | p. 106 |
A Shifting Landscape | p. 107 |
Motivations Behind M&As | p. 107 |
The Role of Deregulation | p. 108 |
Examples of Good Deal Making | p. 111 |
M&As and the Global Economic Meltdown | p. 112 |
Pharmaceuticals | p. 112 |
Why Do M&As Fail? | p. 114 |
Why Do Mergers Succeed? | p. 116 |
Mergers of Equals | p. 116 |
Effective Management | p. 117 |
Breaking Down the Corporate Hierarchy | p. 120 |
Is Vertical Integration the Answer? | p. 121 |
The Entertainment Industry | p. 122 |
Summary | p. 124 |
Endnotes | p. 125 |
Globalization | p. 127 |
Introduction | p. 127 |
Reasons for Globalization | p. 128 |
Product Maturity: Soft Drinks | p. 129 |
Industry Evolution | p. 130 |
Global Analysis | p. 131 |
Where to Invest | p. 132 |
An Example: Soft Drinks | p. 132 |
Does Globalization Pay? | p. 134 |
Which Regions in the World? | p. 135 |
The Comparative Development of Nations | p. 136 |
Labor, Capital, and Technology | p. 136 |
Open Economies | p. 138 |
Parallels Between Global and Domestic Moves | p. 139 |
Business Strategy | p. 141 |
Corporate Strategy | p. 143 |
Globalization's Challenges | p. 145 |
Economic Imbalances | p. 145 |
Insecurity | p. 145 |
Youth Violence | p. 147 |
Government Incapacity | p. 148 |
Summary | p. 149 |
Endnotes | p. 149 |
Innovation and Entrepreneurship | p. 151 |
Introduction | p. 151 |
Challenges of Succeeding in New Business Ventures | p. 152 |
Success Stages | p. 152 |
Commitment | p. 153 |
Overcoming Barriers | p. 153 |
Technological Opportunities | p. 159 |
Trends | p. 159 |
Experts | p. 160 |
Alternative Scenarios | p. 160 |
Leading-Edge Industries | p. 160 |
Postindustrialism | p. 161 |
Biotechnology | p. 162 |
The Environment as a Business Opportunity | p. 164 |
Environmental Innovation | p. 165 |
Low-Emissions vehicles | p. 167 |
Obstacles to Exploiting New Technologies | p. 168 |
Risk | p. 169 |
Uncertainty | p. 169 |
Technology Push and Market Pull | p. 173 |
Difficulties of Successful Innovation | p. 173 |
Understanding the Innovation Process | p. 174 |
Summary | p. 176 |
Endnotes | p. 176 |
Repositioning | p. 179 |
Continuous Reinvention | p. 180 |
Introduction | p. 180 |
Judo Strategy | p. 182 |
Rapid Movement and Agility: An Example | p. 182 |
Defense and Exploitation | p. 183 |
Sweet Spots and SCA: Company Analysis | p. 183 |
Reinvention | p. 185 |
The Dilemma of Change | p. 186 |
A Strategic Approach to the Dilemma | p. 187 |
Innovations in Strategy | p. 189 |
An Example: Retail Food Industry | p. 189 |
Competing via Strategic Innovation | p. 190 |
Summary | p. 195 |
Endnotes | p. 196 |
Implementation | p. 197 |
Introduction | p. 197 |
The Probability and Anatomy of Failure | p. 198 |
Home Depot: Performance-Enhancing Moves versus an Engrained Culture | p. 198 |
Circuit City: "Me Too" Moves versus Faster, More Savvy Foes | p. 199 |
United Airlines: A Low-Cost Segmentation Move versus Lack of Internal Commitment | p. 199 |
Swissair: Empire-Building Moves versus Resource Limitations and EU Law | p. 200 |
The Root Causes of Failure | p. 200 |
A Comprehensive Implementation Framework | p. 201 |
Assess Change Readiness | p. 202 |
Install Integrative Leadership | p. 203 |
Create a Consistent Message | p. 204 |
Appoint Cross-Functional Program Teams | p. 204 |
Solicit Change Program Proposals | p. 205 |
Select and Prioritize Proposed Change Programs | p. 205 |
Assign Process Owners and Align Resources | p. 206 |
Secure Funding, Formalize Operational Objectives, and Design Incentives | p. 208 |
Advance and Continually Monitor Initiatives | p. 209 |
Fortify Gains and Refine the Implementation Process | p. 211 |
Summary | p. 211 |
Endnotes | p. 212 |
Glossary | p. 214 |
Index | p. 221 |
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The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.