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Table of Contents
|Preface to the Third Edition||p. v|
|Consultant and Contributors||p. ix|
|Broad Perspective on Providing Health Services|
|Social Philosophy and Health Service Systems, Public Policy, Legislation, and Advocacy||p. 2|
|Overview of the Business of Health Care Delivery||p. 33|
|Strategic Management and External Forces Influencing Health Service Providers||p. 52|
|External Influences: Physical Therapy||p. 70|
|Internal Environment of Health Services Providers||p. 89|
|Internal Environment: Physical Therapy||p. 128|
|Guiding Behavior: Values, Ethics, Jurisprudence, and Oversight Agencies|
|Behavioral Guidance: Values and Ethical Principles||p. 130|
|Jurisprudence Essentials||p. 151|
|Regulatory Environment of U.S. Health Care Businesses||p. 179|
|External Oversight of Health Service Providers||p. 198|
|Business Acumen: Managing, Communicating, Strategizing, Planning, and Decision Making|
|Leading, Managing, and Supervising||p. 226|
|Communicating With Skill||p. 246|
|Strategic Planning||p. 261|
|Organizing for Business Success||p. 280|
|Management and Decision Making||p. 295|
|Strategies for Health Services Performance Improvement||p. 311|
|Business Acumen: Human Resources, Marketing, and Selling|
|Employment Law||p. 330|
|Marketing Basics||p. 347|
|The Selling Part of the Marketing Process||p. 366|
|Business Acumen: Financial Awareness|
|Economic Principles||p. 386|
|Accounting and Financing||p. 405|
|Entrepreneurship: Physical Therapist Practice Ownership||p. 429|
|Making Structured Personal Financial Decisions||p. 463|
|Author Index||p. 477|
|Subject Index||p. 483|
|Table of Contents provided by Ingram. All Rights Reserved.|