Managing Behavior in Organizations

by Greenberg, Jerald

Edition:

5th

ISBN13:

9780131447462

ISBN10:

0131447467

Format:

Paperback

Pub. Date:

1/1/2010

Publisher(s):

Prentice Hall

Upgraded Edition: Click here!

Other versions by this Author

List Price: ~~$128.00~~

Rent Textbook

(Recommended)

Term

Due

Price

Short Term

Aug 2

$9.84

Semester

Sep 27

$64.00

Quarter

Aug 18

$57.60

$9.84

Buy Used Textbook

In Stock Usually Ships in 24 Hours.

$14.74

Buy New Textbook

In Stock Usually Ships in 24 Hours.

$116.74

eTextbook

180 day subscription

$89.76

More New and Used
from Private Sellers

Starting at $0.01

Questions About This Book?

Why should I rent this book?

Renting is easy, fast, and cheap! Renting from eCampus.com can save you hundreds of dollars compared to the cost of new or used books each semester. At the end of the semester, simply ship the book back to us with a free UPS shipping label! No need to worry about selling it back.

How do rental returns work?

Returning books is as easy as possible. As your rental due date approaches, we will email you several courtesy reminders. When you are ready to return, you can print a free UPS shipping label from our website at any time. Then, just return the book to your UPS driver or any staffed UPS location. You can even use the same box we shipped it in!

What version or edition is this?

This is the 5th edition with a publication date of 1/1/2010.

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
The Used copy of this book is not guaranteed to inclue any supplemental materials. Typically, only the book itself is included.
The Rental copy of this book is not guaranteed to include any supplemental materials. You may receive a brand new copy, but typically, only the book itself.

Summary

This excellent paperback provides a brief, yet comprehensive tour of the scientific and practical highlights of organizational behavior (OB). It gets right to the point by focusing on essential concepts and practices that those in businessreallyneed to know. It allows readers to understand and appreciate the essentials of OB as a practical and scientific field by providing a good balance between research/theory and practical applications for the concepts presented.A long list of cutting-edge topics are covered in this easy-to-understand, conversationally-written book. It includes integrated coverage of Internet/Web-based organizational behavior concepts with special treatment of e-commerce, and includes practical tips and suggestions telling readers how to apply OB in their own jobs. Coverage includes: individual behavior, group behavior, and organizational processes.A especially handy reference for practicing managers and executives in corporate training programs.

PREFACE

PART 1 INTRODUCTION

(70)

CHAPTER 1 The Field of Organizational Behavior

(32)

What Is Organizational Behavior and Why Does It Matter?

(6)

What Are the Field's Fundamental Assumptions?

(11)

OB Then and Now: A Capsule History of the Field

(6)

What Lies Ahead in This Book?

(7)

CHAPTER 2 Organizational Justice, Ethics, and Corporate Social Responsibility

(38)

Organizational Justice: Fairness Matters

(10)

Ethical Behavior in Organizations

(4)

Why Do Some People Behave Unethically, at Least Sometimes-and What Can Be Done About It?

(10)

Beyond Ethics: Corporate Social Responsibility

(12)

PART 2 INDIVIDUAL BEHAVIOR

(148)

CHAPTER 3 Individual Processes: Personality, Emotions, Perception, and Learning

(40)

Personality: The Unique Differences Between Us

(6)

Emotions and Mood at Work

(5)

Social Perception: Understanding and Judging Others

(5)

The Biased Nature of Social Perception

(4)

Learning: Adapting to the World of Work

(4)

Applications of Learning in Organizations

(14)

CHAPTER 4 Coping with Organizational Life: Stress and Careers

112

(42)

The Basic Nature of Stress

114

(5)

Major Causes of Stress in the Workplace

119

(6)

Major Effects of Organizational Stress

125

(2)

Reducing Stress: What Can Be Done?

127

(3)

The Nature of Careers

130

(5)

Getting Started: Making Career Choices

135

(5)

Challenges in Established Careers

140

(14)

CHAPTER 5 Work-Related Attitudes: Prejudice, Job Satisfaction, and Organizational Commitment

154

(32)

Prejudice: Negative Attitudes Toward Others

156

(6)

Strategies for Overcoming Workplace Prejudice: Managing a Diverse Workforce

162

(4)

Theories of Job Satisfaction: Attitudes Toward Jobs

166

(4)

Consequences of Job Dissatisfaction-and Ways to Avoid Them

170

(5)

Organizational Commitment: Attitudes Toward Companies

175

(11)

CHAPTER 6 What Motivates People to Work?

186

(34)

What Is Motivation? A Definition

188

(1)

Motivating by Meeting Basic Human Needs

188

(4)

Motivating by Being Equitable

192

(4)

Expectancy Theory: Believing You Can Get What You Want

196

(6)

Goal Setting: Taking Aim at Performance Targets

202

(6)

Designing Jobs That Motivate

208

(12)

PART 3 GROUP BEHAVIOR

220

(172)

CHAPTER 7 Interpersonal Behavior in the Workplace

220

(34)

The Dynamics of Interpersonal Relationships

223

(3)

Prosocial Behavior: Helping Others

226

(4)

Cooperation: Providing Mutual Assistance

230

(3)

Conflict: The Inevitable Result of Incompatible Interests

233

(5)

Deviant Organizational Behavior

238

(16)

CHAPTER 8 Organizational Communication

254

(32)

The Communication Process

256

(6)

Communicating With and Without Words: Verbal and Nonverbal Communication

262

(6)

Improving Your Communication Skills

268

(6)

Meeting the Challenges of Cross-Cultural Communication

274

(12)

CHAPTER 9 Group Processes and Work Teams

286

(36)

Groups at Work: Their Basic Nature

288

(3)

The Basic Building Blocks of Group Dynamics

291

(4)

Individual Performance in Groups

295

(5)

Teams: Empowered Work Groups

300

(6)

Effective Team Performance

306

(4)

How to Develop Successful Teams

310

(12)

CHAPTER 10 Making Decisions in Organizations

322

(36)

The Fundamental Nature of Decision Making

324

(3)

Varieties of Organizational Decisions

327

(5)

How Are Individual Decisions Made?

332

(3)

The Imperfect Nature of Human Decisions

335

(4)

Group Decisions: Do Too Many Cooks Spoil the Broth?

339

(4)

Structural Approaches for Improving Group Decisions

343

(6)

Computer-Based Approaches to Promoting Effective Decisions

349

(9)

CHAPTER 11 The Quest for Leadership

358

(34)

What Is Leadership? Some Fundamental Issues

360

(2)

The Trait Approach: Are Some People "Born Leaders"?

362

(5)

The Behavior Approach: What Do Leaders Do?

367

(3)

Contingency Theories of Leader Effectiveness

370

(7)

Emerging Trends and Challenges in Leadership Practice

377

(4)

Leadership Development: Bringing Out the Leader Within You

381

(11)

PART 4 ORGANIZATIONAL PROCESSES

392

(106)

CHAPTER 12 Culture, Creativity, and Innovation

392

(30)

Organizational Culture: Its Basic Nature

394

(3)

The Formation and Maintenance of Organizational Culture

397

(3)

Organizational Culture: Its Effects and Capacity to Change

400

(5)

Creativity in Individuals and Teams

405

(3)

Promoting Creativity in Organizations

408

(5)

The Process of Innovation

413

(9)

CHAPTER 13 Designing Effective Organizations

422

(34)

Structural Dimensions of Organizations

424

(6)

Departmentalization: Ways of Structuring Organizations

430

(6)

Traditional Organizational Designs

436

(3)

Emerging Organizational Designs

439

(6)

Interorganizational Designs: Going Beyond the Single Organization

445

(11)

CHAPTER 14 Managing Organizational Change: Strategic Planning and Organizational Development

456

(32)

Today's First Rule of Business: Change or Disappear!

458

(4)

Planning Strategic Change

462

(4)

Readiness for Change: Accepting and Resisting Organizational Change

466

(8)

Organizational Development Interventions: Implementing Planned Change

474

(5)

Key Questions About Organizational Development

479

(9)

INTEGRATIVE CASE The Columbia Space Shuttle Disaster: Organizational Behavior as a Matter of Life and Death

488

(10)

Index

498

Managing Behavior in Organizations

9780131447462

Rent Textbook

Buy Used Textbook

Buy New Textbook

eTextbook

Questions About This Book?

Related Products

Summary

Table of Contents