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Managing Behavior in Organizations,9780131447462
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Managing Behavior in Organizations

by
Edition:
5th
ISBN13:

9780131447462

ISBN10:
0131447467
Format:
Paperback
Pub. Date:
1/1/2010
Publisher(s):
Prentice Hall
List Price: $128.00

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Summary

This excellent paperback provides a brief, yet comprehensive tour of the scientific and practical highlights of organizational behavior (OB). It gets right to the point by focusing on essential concepts and practices that those in businessreallyneed to know. It allows readers to understand and appreciate the essentials of OB as a practical and scientific field by providing a good balance between research/theory and practical applications for the concepts presented.A long list of cutting-edge topics are covered in this easy-to-understand, conversationally-written book. It includes integrated coverage of Internet/Web-based organizational behavior concepts with special treatment of e-commerce, and includes practical tips and suggestions telling readers how to apply OB in their own jobs. Coverage includes: individual behavior, group behavior, and organizational processes.A especially handy reference for practicing managers and executives in corporate training programs.

Table of Contents

PREFACE ix
PART 1 INTRODUCTION 2(70)
CHAPTER 1 The Field of Organizational Behavior
2(32)
What Is Organizational Behavior and Why Does It Matter?
4(6)
What Are the Field's Fundamental Assumptions?
10(11)
OB Then and Now: A Capsule History of the Field
21(6)
What Lies Ahead in This Book?
27(7)
CHAPTER 2 Organizational Justice, Ethics, and Corporate Social Responsibility
34(38)
Organizational Justice: Fairness Matters
36(10)
Ethical Behavior in Organizations
46(4)
Why Do Some People Behave Unethically, at Least Sometimes-and What Can Be Done About It?
50(10)
Beyond Ethics: Corporate Social Responsibility
60(12)
PART 2 INDIVIDUAL BEHAVIOR 72(148)
CHAPTER 3 Individual Processes: Personality, Emotions, Perception, and Learning
72(40)
Personality: The Unique Differences Between Us
74(6)
Emotions and Mood at Work
80(5)
Social Perception: Understanding and Judging Others
85(5)
The Biased Nature of Social Perception
90(4)
Learning: Adapting to the World of Work
94(4)
Applications of Learning in Organizations
98(14)
CHAPTER 4 Coping with Organizational Life: Stress and Careers
112(42)
The Basic Nature of Stress
114(5)
Major Causes of Stress in the Workplace
119(6)
Major Effects of Organizational Stress
125(2)
Reducing Stress: What Can Be Done?
127(3)
The Nature of Careers
130(5)
Getting Started: Making Career Choices
135(5)
Challenges in Established Careers
140(14)
CHAPTER 5 Work-Related Attitudes: Prejudice, Job Satisfaction, and Organizational Commitment
154(32)
Prejudice: Negative Attitudes Toward Others
156(6)
Strategies for Overcoming Workplace Prejudice: Managing a Diverse Workforce
162(4)
Theories of Job Satisfaction: Attitudes Toward Jobs
166(4)
Consequences of Job Dissatisfaction-and Ways to Avoid Them
170(5)
Organizational Commitment: Attitudes Toward Companies
175(11)
CHAPTER 6 What Motivates People to Work?
186(34)
What Is Motivation? A Definition
188(1)
Motivating by Meeting Basic Human Needs
188(4)
Motivating by Being Equitable
192(4)
Expectancy Theory: Believing You Can Get What You Want
196(6)
Goal Setting: Taking Aim at Performance Targets
202(6)
Designing Jobs That Motivate
208(12)
PART 3 GROUP BEHAVIOR 220(172)
CHAPTER 7 Interpersonal Behavior in the Workplace
220(34)
The Dynamics of Interpersonal Relationships
223(3)
Prosocial Behavior: Helping Others
226(4)
Cooperation: Providing Mutual Assistance
230(3)
Conflict: The Inevitable Result of Incompatible Interests
233(5)
Deviant Organizational Behavior
238(16)
CHAPTER 8 Organizational Communication
254(32)
The Communication Process
256(6)
Communicating With and Without Words: Verbal and Nonverbal Communication
262(6)
Improving Your Communication Skills
268(6)
Meeting the Challenges of Cross-Cultural Communication
274(12)
CHAPTER 9 Group Processes and Work Teams
286(36)
Groups at Work: Their Basic Nature
288(3)
The Basic Building Blocks of Group Dynamics
291(4)
Individual Performance in Groups
295(5)
Teams: Empowered Work Groups
300(6)
Effective Team Performance
306(4)
How to Develop Successful Teams
310(12)
CHAPTER 10 Making Decisions in Organizations
322(36)
The Fundamental Nature of Decision Making
324(3)
Varieties of Organizational Decisions
327(5)
How Are Individual Decisions Made?
332(3)
The Imperfect Nature of Human Decisions
335(4)
Group Decisions: Do Too Many Cooks Spoil the Broth?
339(4)
Structural Approaches for Improving Group Decisions
343(6)
Computer-Based Approaches to Promoting Effective Decisions
349(9)
CHAPTER 11 The Quest for Leadership
358(34)
What Is Leadership? Some Fundamental Issues
360(2)
The Trait Approach: Are Some People "Born Leaders"?
362(5)
The Behavior Approach: What Do Leaders Do?
367(3)
Contingency Theories of Leader Effectiveness
370(7)
Emerging Trends and Challenges in Leadership Practice
377(4)
Leadership Development: Bringing Out the Leader Within You
381(11)
PART 4 ORGANIZATIONAL PROCESSES 392(106)
CHAPTER 12 Culture, Creativity, and Innovation
392(30)
Organizational Culture: Its Basic Nature
394(3)
The Formation and Maintenance of Organizational Culture
397(3)
Organizational Culture: Its Effects and Capacity to Change
400(5)
Creativity in Individuals and Teams
405(3)
Promoting Creativity in Organizations
408(5)
The Process of Innovation
413(9)
CHAPTER 13 Designing Effective Organizations
422(34)
Structural Dimensions of Organizations
424(6)
Departmentalization: Ways of Structuring Organizations
430(6)
Traditional Organizational Designs
436(3)
Emerging Organizational Designs
439(6)
Interorganizational Designs: Going Beyond the Single Organization
445(11)
CHAPTER 14 Managing Organizational Change: Strategic Planning and Organizational Development
456(32)
Today's First Rule of Business: Change or Disappear!
458(4)
Planning Strategic Change
462(4)
Readiness for Change: Accepting and Resisting Organizational Change
466(8)
Organizational Development Interventions: Implementing Planned Change
474(5)
Key Questions About Organizational Development
479(9)
INTEGRATIVE CASE The Columbia Space Shuttle Disaster: Organizational Behavior as a Matter of Life and Death
488(10)
Index 498


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