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9780230249530

Managing Cross-Cultural Communication Principles and Practice

by
  • ISBN13:

    9780230249530

  • ISBN10:

    0230249531

  • Format: Paperback
  • Copyright: 2011-05-15
  • Publisher: Palgrave Macmillan

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Summary

An accessible and lively introduction to the management of cross-cultural communication for undergraduate and graduate business students. Drawing on the latest research and incorporating the author's own extensive experience of working in different cultural settings, it addresses the core theory and practice. An essential course companion.

Author Biography

BARRY MAUDE is formerly a Senior Lecturer at the University of Staffordshire, UK. He is now a management consultant and has carried out assignments in more than 40 countries in Europe, Asia, Africa and the Midldle East.

Table of Contents

PART ONE: PRINCIPLES
What is Culture?
Culture Values in business and society
Language Matters
Nonverbal aspects of cross-cultural communication
Prejudice and Stereotypes
PART TWO: PRACTICE
Expatriate performance
Cross-cultural adjustment
Developing cross-cultural skills
Communicating across the cultural distance
Managing and working in multicultural teams
Cross-cultural meetings and negotiations
Cross-cultural interviews and selection

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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