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About the Educational Institute
We Train The Best!
The American Hotel and Lodging Educational Institute (AHLEI) is the premier source for delivering quality hospitality education, training and professional certification that serves the needs of hospitality schools and industries worldwide.
Professional certification from the AHLEI is the ultimate distinction of professional excellence for the hospitality industry. It certifies and validates competencies in conjunction with academia and industry experts for over 35 positions in the hospitality industry; designations from front-line to general manager, including the prestigious CHA - the Certified Hotel Administrator.
Table of Contents
Employment Laws and Applications
Job Analysis and Job Design
Planning and Recruiting
Orientation and Culture
Training and Development
Evaluating Employee Performance
Incentives and Benefits Administration
Negotiation and Collective Bargaining
Health, Safety, and Employee Assistance Programs
Turnover, Discipline, and Exits
Social Responsibility and Ethics