What is included with this book?
William R. Dorn, Jr., Director of Operations, Source One Management Services, is a certified Six Sigma Black Belt with extensive experience in large-scale projects for Fortune 500 companies and the federal government. His expertise includes business analysis; mechanical and manufacturing engineering; business process reengineering; risk analysis; and technology design, acquisition, and implementation.
Preface | p. xi |
Acknowledgments | p. xvii |
Introduction: What Is Indirect Spend, and How Does One Manage It? | p. 1 |
The Process | |
An Introduction to Strategic Sourcing | p. 9 |
Data Collection and Analysis | p. 15 |
Conducting Research | p. 47 |
The RFx Process | p. 63 |
Scorecarding Suppliers | p. 89 |
Negotiations | p. 103 |
Get It in Writing | p. 121 |
implementation and Continuous Improvement | p. 145 |
What Not to Do During a Strategic Sourcing Initiative | p. 167 |
The Tools | |
The Importance of Market Intelligence | p. 191 |
Tools to Assist You in Gathering Data and Expediting the Sourcing Process | |
Increasing Stakeholder Engagement | p. 231 |
Examples From the Field | |
Supplier Collaboration | p. 245 |
Leveraging Supplier Feedback | p. 255 |
Data Analysis | p. 263 |
How to do It | |
Office Supplies and the Sourcing Process | p. 277 |
Negotiating Local and Long-Distance Telecommunications Services | p. 299 |
How Cell-Phone Management Drives Continuous Cost Savings | p. 315 |
Getting the Best Small Package Rates | p. 339 |
Making Sense of MRO Spend | p. 355 |
Analyzing Shipping Costs | p. 381 |
Sourcing Services | p. 401 |
About the Authors | p. 423 |
About the Contributors | p. 425 |
Index | p. 427 |
Table of Contents provided by Ingram. All Rights Reserved. |
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