9781418032661

Medical Assisting : Administrative and Clinical Competencies

by
  • ISBN13:

    9781418032661

  • ISBN10:

    1418032662

  • Edition: 6th
  • Format: Hardcover
  • Copyright: 3/20/2007
  • Publisher: Cengage Learning
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Summary

This proven comprehensive learning system covers all the administrative, clinical, and general competencies designated by the major accrediting bodies for the entry-level medical assistant. Coverage of the structure and function of each body system is included as well as associated diagnostic examinations and diseases and disorders. This exciting new edition covers the knowledge, skills, attitudes, and values necessary for you to become a successful, multi-skilled medical assistant.

Table of Contents

Index of Procedures
Preface
How to Use the Book
How to Use the Student Software
Medical Health Care Roles And Responsbilities
Health Care Providers
A Brief History of Medicine
The Total Health Care Team
The Medical Assistant
Training, Job Responsibilities, and Employment Opportunities
Personal Characteristics
Professionalism
Medical Ethics and Liability
Ethical and Legal Responsibilities
Professional Liability
Professional Communication
Verbal and Nonverbal Messages
Behavioral Adjustments
Patients and Their Families
Workplace Dynamics
Medical Terminology
Base Structure of Medical Words
Word Building and Definitions
Applications of Medical Terminology
The Administrative Medical Assistant
Oral and Written Communications
Telephone Communications
Schedule Appointments
Written Communications
Receiving and Sending Office Communications
Office Management Equipment
Facility and Records Management
Preparing for the Day
The Patient?s Medical Record
Filing
Collecting Fees
Paying for Medical Expenses
Bookkeeping Procedures
Computer Billing and Collections
Health Care Coverage
Fundamentals of Managed Care
Health Care Plans
Preparing Claims
Medical Office Management
Safety, Security, and Emergency Plans
The Language of Banking
Currency, Cash, and Petty Cash
Salary, Benefits, and Tax Records
General Management Duties
Structure And Function Of The Body
Anatomy and Physiology of the Human Body
Anatomic Descriptors and Fundamental Body Structure
The Nervous System
The Senses
Integumentary System
The Skeletal System
The Muscular System
The Respiratory System
The Circulatory System
The Immune System
The Digestive System
The Urinary System
The Endocrine System
The Reproductive System
The Clinical Medical Assistant
Preparing the Clinical Duties
Guidelines for the Personal Safety and Well-being of Staff and Patients
Infection Control
Beginning the Patient?s Record
In-Person Screening
The Medical History
Body Measurements and Vital Signs
Preparing Patients for Examinations
Preparing Patients and Assisting with Routine Procedures
Procedures of the Eye and Ear
Assisting with Special Examinations
Pediatric Examinations
Specimen Collection and Laboratory Procedures
The Microscope
Capillary Blood Collection
Venous Blood Collection
Common POL Diagnostic Tests
Bacterial Specimen Collection, Cultures, and Diagnostic Tests
PKU Collection
Other Frequently Ordered Laboratory Tests and Values
Diagnostic Tests, X-Rays, and Procedures
Diagnostic Tests
Cardiology Procedures
Diagnostic Procedures
Diagnostic Radiological Examinations
Minor Surgery in the Medical Office
Instruments
Preoperative Preparations
Assisting with Minor Surgical Procedures
Assisting with Medications
Prescription and Nonprescription Medications
Methods of Administering Medications
Injections and Immunizations
Emergencies, Acute Illness, Accidents, and Recovery
Managing Emergencies in the Medical Office
Acute Illness
First Aid in Accidents and Injuries
Recovering Function and Mobility
Behaviors And Health
Behaviors Influencing Health
Nutrition, Exercise, and Weight Control
Habit-Forming Substances
Related Therapies
Employability Skills
Achieving Satisfaction in E
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