Medical Office Management

by Malone, Christine

• ISBN13: 9780135060674
• ISBN10: 0135060672
• Edition: 1st
• Format: Paperback
• Copyright: 2012-08-17
• Publisher: Pearson

Summary

MEDICAL OFFICE MANAGEMENT, written by an author with over 20 years of medical office management experience, addresses all of the intricacies of managing the medical office. Focusing on both issues and skills, it includes chapters devoted to regulatory compliance, personnel management, front office management, appointment scheduling, medical records management, legal and ethical issues, office policies and procedures, health insurance, quality improvement and risk management and more! With its in-depth approach, it contains all the information a medical office manager needs to perform all of the functions of this demanding position.

Table of Contents

1.      Today's Healthcare Environment

2.      Communications in the Medical Office

3.      Regulatory Compliance in the Healthcare Setting

4.      Personnel Management

5.      Managing the Front Office

6.      Appointment Scheduling

7.      Medical Records Management

8.      Legal and Ethical Issues in Managing the Medical Office

9.      Duties of the Medical Office Manager

10.  Use of Computers in the Medical Office

11.  Office Policies and Procedures

12.  Accounting and Payroll in the Medical Office

13.  Billing and Collecting

14.  Health Insurance

15.  Procedural and Diagnostic Coding

16.  Quality Improvement and Risk Management

17.  Marketing the Medical Office