(0) items

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

Medical Office Practice



by ;
Paperback w/CD
Pub. Date:
Cengage Learning
List Price: $241.99

Rent Textbook


Buy Used Textbook

In Stock Usually Ships in 24 Hours.

Buy New Textbook

Currently Available, Usually Ships in 24-48 Hours


We're Sorry
Not Available

More New and Used
from Private Sellers
Starting at $22.36

Questions About This Book?

Why should I rent this book?

Renting is easy, fast, and cheap! Renting from can save you hundreds of dollars compared to the cost of new or used books each semester. At the end of the semester, simply ship the book back to us with a free UPS shipping label! No need to worry about selling it back.

How do rental returns work?

Returning books is as easy as possible. As your rental due date approaches, we will email you several courtesy reminders. When you are ready to return, you can print a free UPS shipping label from our website at any time. Then, just return the book to your UPS driver or any staffed UPS location. You can even use the same box we shipped it in!

What version or edition is this?

This is the 8th edition with a publication date of 9/27/2010.

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
  • The Used copy of this book is not guaranteed to include any supplemental materials. Typically, only the book itself is included.
  • The Rental copy of this book is not guaranteed to include any supplemental materials. You may receive a brand new copy, but typically, only the book itself.

  • Medical Office Practice (with Premium Web Site Printed Access Card)
    Medical Office Practice (with Premium Web Site Printed Access Card)
  • Medical Office Practice
    Medical Office Practice

Customer Reviews

Kind of wordy  February 19, 2015

Lots of material and not all of it you expect to be relevant or useful when actually working.

Medical Office Practice: 5 out of 5 stars based on 1 user reviews.


Use the completely updated MEDICAL OFFICE PRACTICE, 8th Edition as the capstone of your Medical Assisting or Medical Office Assistant curriculum. Students experience a full simulation of employment as a medical office assistant through this 30-hour program. All jobs are updated to the latest accreditation guidelines and daily tasks are assigned as they would be in a real world setting, incorporating computer-based procedures and emphasizing the latest HIPAA standards, confidentiality, and ethics throughout. Alternate assignments in the Instructor's Manual give practice in therapeutic communication and working with Spanish patients. MEDICAL OFFICE PRACTICE, 8th Edition can help your students bridge the gap from learning in the classroom to working in a medical office.

Table of Contents

Welcome to Medical Office Practice!
Getting Started: Administrative Functions
Introduction to HIPAA and Signing a Confidentiality Statement
Written Communication--Revising Patient Information Brochure
Blocking the Schedule Using MOSS
Administrative Functions--Filing Procedures
Administrative Functions and Managed Care/Insurance--Preparing Patient Files
Administrative Functions--Scheduling Patient Appointments
Administrative Functions--Patient Registration
Legal Implications--Request for Release of Medical Information
Concepts of Effective Communication--Transcription: SOAP Notes
Concepts of Effective Communication--Telephone Messages
Looking Up a Patient Appointment, Creating Daily Appointment Patient List; Making New Patient Reminder Calls
Concepts of Effective Communication and Ethical Considerations--Patient Scenarios
Administrative Functions--Scheduling Special Procedures (Mammogram)
Concepts of Effective Communication--Oncology Consult
Concepts of Effective Communication--Making a Referral to a Specialist
Administrative Functions--Researching Drug Information
Creating a Travel Itinerary
Administrative Functions--Blocking the Physician's Schedule
Concepts of Effective Communication--Oncology Consult
Concepts of Effective Communication--Completing Finished Copy from Rough Draft
Legal Implications--Preparing Occupational Exposure Incident Report
Office Administration--Ordering Office Supplies and Preparing a Purchase Order
Administrative Functions--Manual Appointment Scheduling
Basic Practice Finances--Posting Entries on a Day Sheet
Basic Practice Finances--Computerized Procedure Posting
Basic Practice Finances--Computerized Payment Posting
Employee Payroll--Completing Work Record, Preparing and Proving Totals on Payroll Register
Protective Practices--Material Safety Data Sheets (MSDS)
Basic Practice Finances--Posting Adjustments, Collection Agency Payments, and Processing Refunds
Managed Care/Insurance--Processing Insurance Claims
Procedural and Diagnostic Coding
Protective Practices--Identifying Community Resources
Concepts of Effective Communication--Scheduling Admission to a Hospital; Preparing Patient for Procedure
Administrative Functions--Proofreading and Preparing Final Copies from Draft Copies
Legal Implications--Creating or Updating Resume and Preparing for Job Interview
Reference Materials
Job Reference Table
Using Medical Office Simulation Software (MOSS)
Glossary of Medical Terms
Table of Contents provided by Publisher. All Rights Reserved.

Please wait while the item is added to your cart...