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New four-color interior. Thoroughly revised and updated, Medical Office Proceduresis a text-workbook that introduces and describes the tasks of a medical assistant's career; teaches records management, medical communications, and scheduling skills; and describes procedures for preparing patients' charts and bills. Practice management and finances are also addressed. Multi-day simulations provide real-world experience with physician dictation. Managerial skills have been added for this edition. Two new authors, Nenna L. Bayes, B.A., M.Ed, and Bonnie J. Crist, B.S., CMA (AAMA), add valuable currency to the text's content and instruction. Bayes and Crist offer a wealth of instructional experience. They have used this product for many editions.
Table of Contents
Part 1 The Administrative Medical Assistant
Chapter 1 The Administrative Medical Assistant
Chapter 2 Medical Law and Ethics, HIPAA, and Compliance
Part 2 Administrative Responsibilities
Chapter 3 Concepts of Effective Office Communications
Chapter 4 Managing Health Information
Chapter 5 Office Management
Part 3 Practice Financials
Chapter 6 Insurance and Coding
Chapter 7 Billing, Reimbursement, and Collections
Chapter 8 Practice Finances
Part 4 Preparing for Employment
Chapter 9 Sources of Opportunities, Application, Application Letter, Resume, Interview, Follow-Up Letter