About the Author | p. 1 |
About the Crisp 50-Minute Series | p. 3 |
A Note to Instructors | p. 4 |
The Effective Meeting | p. 5 |
Defining an Effective Meeting | p. 7 |
Planning an Effective Meeting | p. 10 |
Face-to-Face or Virtual? | p. 14 |
Developing an Agenda | p. 17 |
Selecting Participants | p. 19 |
Notifying Participants | p. 21 |
Choosing a Meeting Time | p. 22 |
Dealing with Common Meeting Problems | p. 23 |
Part Summary | p. 24 |
Facilities and Equipment | p. 25 |
Facility and Equipment Guidelines | p. 27 |
Meeting Room Checklist | p. 33 |
Guidelines for Visual Aids | p. 34 |
Projection Methods | p. 36 |
Arranging Virtual Meetings | p. 39 |
Conference Calls | p. 40 |
Online Conferencing | p. 42 |
Part Summary | p. 45 |
Conducting Meetings | p. 47 |
The Meeting Leader's Role | p. 49 |
Major Components of a Meeting | p. 51 |
Stracturing Information Meetings | p. 53 |
Structuring Decision-Making Meetings | p. 56 |
Criteria-Based Rating | p. 60 |
Criteria-Based Ranking | p. 61 |
Part Summary | p. 63 |
Leading Effective Discussions | p. 65 |
Stimulating Discussion | p. 67 |
Twenty Tips for Generating Discussion | p. 70 |
Handling Difficult Situations | p. 73 |
Understanding Conflict | p. 78 |
Managing Conflict | p. 79 |
Part Summary | p. 84 |
Improving Meetings | p. 85 |
An Improvement Model | p. 87 |
Evaluating Meetings | p. 88 |
Providing Feedback | p. 92 |
A Model for Effective Meetings | p. 94 |
Being a Productive Participant | p. 97 |
Part Summary | p. 99 |
Appendix | p. 101 |
Appendix to Part 4 | p. 103 |
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